Resident Advisor

1 week ago

Lake Louise, Canada The Lake Louise Ski Area Ltd Full time

**Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views**

The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a sightseeing gondola in the summer months.

Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.

**At present some of our Employee Perks include**:

- LLSR Summer lift pass
- Free employee transportation from the resort to Lake Louise Village
- Food and Beverage discounts at designated cafeterias and restaurants
- Retail store discounts
- Staff rates at Skoki Backcountry Lodge
- Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
- Employee recognition programs
- Long Service Award programs
- Opportunity for educational growth and development
- Optional subsidized staff housing for full-time employees
- Awesome Staff events, activities, and team building events throughout the season
- RRSP matching contribution depending on length of service
- Extended health care plan depending on length of service
- Year-round employees may be eligible for spousal and family passes

**Responsibilities**:

- Conducting regular patrols of Lake Louise Ski Resort staff accommodations and properties.
- Providing assistance and information to employees outside of housing office hours.
- Enforcing conditions of residence as outlined in staff rental agreements.
- Completing required nightly incident and duty reports.
- Liaison with local law enforcement and emergency service agencies as required.
- Completing out of hours check in/out procedures.
- Helping to clean and maintain communal housing areas.
- Respond to complaints and conduct incident investigations while maintain confidentiality
- All other related duties as required by the Housing Management Team.

**Job Requirements/Qualifications**:

- Must hold a valid Canadian or international license with a clean drivers abstract. Proof from your insurer of 3 years claims free history will be required.
- Ability to calmly and assertively intervene, mediate and effectively communicate in sometimes confrontational situations.
- Ability to communicate clearly and effectively with your peers.
- Ability to consistently adhere to company policies and procedures, while also responding to incidents with empathy and respect.
- Commitment to maintaining confidentiality.
- Must be able to work independently with little supervision
- Physically able to lift/carry 50lbs
- First Aid, CPR, Self Defense and Mediation skills an asset

**Work Schedule**:
Night Shift - to be discussed at time of interview.

4 days on/ 3 days off

**Dress Code**:
Uniform shirt provided at cost, black pants/slacks in accordance with appearance standards

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