Operations Support Coordinator
7 days ago
Reporting to the Operations Manager the Operations Support Coordinator is responsible for carrying out the order fulfillment work plan for the shift.
**RESPONSIBILITIES**:
- Uses the work plan for the shift in allocating orders in small manageable batches respecting best practices and limiting work queue intervention.
- Ensures customer orders are released to operations to enable completion as per management’s order fulfillment work plan.
- Monitors the WMS work queue to ensure work is being completed as per the order fulfillment work plan and reports any delays immediately to management.
- Schedules, allocates and sets task priorities for customer rush orders.
- Using the inbound and outbound schedule, assigns work to MHE Operators and monitors the flow of work throughout the shift.
**EDUCATION AND EXPERIENCE**
- Completion of a secondary school diploma preferred or the equivalent in a combination of education and experience.
- College diploma in Logistics Management is an asset.
- Three (3) years warehouse experience, preferably with some team lead experience.
**CORE COMPETENCIES**:
- Excellent verbal and written communication skills to work in a customer focused environment.
- Bilingual (French and English).
- Basic knowledge of Excel.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Education**:
- Secondary School (required)
**Experience**:
- similar: 3 years (preferred)
Work Location: One location
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