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Analyst, Status- Hybrid
3 weeks ago
Get started on an exciting career at Element_
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
What We Need
We are looking for a Status Analyst to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.
At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference
Are You:
- Solutions focused with strong relationship building and influencing skills?- An effective problem solver with the ability to work in a fast paced environment?
As the Status Analyst, you will be responsible for providing proactive order status data/reporting for Element’s top tier clients. This role will work closely with all areas of Acquisitions and FPS (Fleet Partnership Solutions). This directly impacts client satisfaction and vendor accountability.
A Day in the Life- Generate, export to Excel, analyze and disseminate new order reporting to internal and external stakeholders- Participate/Lead conference calls with clients, FPS and Vendors- Stay abreast with the national state of the automotive industry.-
- Answer Service Cloud cases from internal/external customers with +90% On Time Target Closure rate.- Providing a seamless and transparent order process for our clients, directly impacts future orders and client retention.
**Requirements**:
- College Degree in Business (or equivalent business experience) or related field- 3-4 years of experience in Fleet Management and/or Vendor Management- Excel
- Advanced User (VLOOKUP Formulas, Formula Writing, Pivot Tables, Macros)- Excellent verbal and written communication skills- Demonstrated high level Customer Service skills
*This is a hybrid role (Tues, Wed, Thur) in our Mississauga, ON office*
LI-KT1
LI-Hybrid
What’s in it for You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
- Hybrid work environment for most positions
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
- or call (800) 665-9744._
