Technical Sales Specialist

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Position Summary: The role of Technical Sales Specialist (TSS) is to provide a high-level service(s) to our Customers, Sales Team, and Operations Team. In order to achieve this, the TSS will take ownership of projects from (and in some cases before) the point of order helping to reduce any delays in the order workflow process. The TSS will liaise with the customer, sales team, and other internal departments to evaluate any risk and deliver the best solution possible for milling and compaction customers.

Reports To: Inside Sales Manager

Essential Functions:
Position requirements include, but are not limited to:

- Review and checking of project information provided from point of order
- Risk minimising and management of projects
- Regular reporting to Management on customer relations and project performance
- Management of project on time delivery and communications between departments
- Providing clear and thorough technical information and support to internal departments as required to execute the contract
- Ensure all requirements (specs) are managed and controlled effectively and with the boundaries of individual projects
- Ensure compliance and documentation responsibilities are adhered to as required by individual projects
- Manage external and internal customer communication (single point of contact)
- Continuous development of internal systems and procedures as required by your areas of responsibilities
- Specialize / Complex customer quote development/management

Key Skills:

- Communication - internal and external
- Application Knowledge
- Understanding of Lean Principles
- Commercial awareness
- Technical awareness
- Project Management skills
- Risk Management

Organizational Relationships:

- Must interface effectively and regularly with: Finance, Operations, Sales, Global Customers, and Channel Partners

Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

- Bachelor’s degree
- 3+ years of related experience in Sales / Marketing, Product Development, and/or Technical Support roles in a global Capital Equipment space.
- Outstanding customer facing communications and interaction skills.
- Experience managing capital equipment sales via a network of independent Channel Partners is strongly preferred
- Prior experience in a manufacturing
- Technical degree strongly preferred

Language Skills:

- English
- Any other languages would be beneficial

Computer Skills:

- Proficient computer user with experience using Microsoft Office and the ability to learn new programs

Other Qualifications:

- Excellent presenter with the ability to judge audience needs to communicate messaging effectively and concisely.
- Self-motivated and goal-oriented person who thrives with independent work.
- A relationship builder within all levels of the organization who can work well with a diverse group of individuals.
- Excellent communication skills in both verbal and written forms
- Attentive to detail
- Strong analytical skills and comfortable dealing with quantitative data
- Creative problem solver, with the ability to recommend and implement solutions
- Strong project manager
- Trustworthy and able to handle confidential and sensitive information.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

- Stand, Walk and/or Sit 95% of the time
- Use hands to handle, reach and feel: 80% of the time
- Talk and hear 100% of the time

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to the following environmental conditions:

- Office or Manufacturing environment
- Quadro Engineering Corp. is committed to providing a barrier-free workplace. If accommodation is required during the selection or interview process, it will be available upon request. This job posting is available in an accessible format upon request._

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