Intake Coordinator(Onsite)

21 hours ago

Vaughan, Canada People Corporation Full time

We are seeking a INTAKE COORDINATOR, DISABILITY CLAIMS to join our BPA team in Vaughn.

Benefit Plan Administrators is looking for individuals with a desire to make a difference and are ready to take on the challenge If you have a claims or customer service experience and have a keen interest in health, wellness, and disability management plus enjoy working in a team environment, we encourage you to apply.

**Please note that the office location is currently Toronto (1263 Wilson Ave.); however, the office will be relocating to Vaughan (Langstaff Rd. & Highway 50) in the coming months.**

**Hours: 8:30am - 4:30pm with a rotational Saturday, 7am - 12:30pm shift (1-2 per month excluding long weekends).This position is 100% in-office.**

**The INTAKE COORDINATOR, DISABILITY CLAIMS will**:

- Receiving all incoming inquiries and correspondence related to disability benefits and services
- Confirming client eligibility to benefits and services
- Creating and maintaining case records within our claims database
- Assign new cases internally or coordinating internal or external referrals appropriately

**To be successful as a INTAKE COORDINATOR, DISABILITY CLAIMS **with BPA, you will need**:

- Post-secondary education or diploma in a medical or health-related discipline; or
- Minimum two years experience in a medical, benefits administration, or claims setting, and
- **Must be fluent in both English and Portuguese**
- Strong customer service focus
- Excellent interpersonal skills and ability to build relationships with clients
- Highly organized with strong attention to detail
- Ability to prioritize and multi-task in a fast-paced environment
- Ability to maintain a high degree of confidentiality in handling confidential medical information
- Excellent written and verbal communication skills
- Demonstrated ability to effectively manage and resolve conflict
- Excellent written and verbal communication skills
- Computer literacy - MS Word, Excel, Outlook, etc

**What's in it for you**:

- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

About BPA:
BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958. BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.

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