Resource Centre Facilitator

3 days ago

Edmonton, Canada Newcomer Centre Full time

**Resource Centre Facilitator**

**Type**: Regular, Full-time
**Location**: Edmonton (in-person)

**_ ** Thank you to all applicants for your interest. Only those selected for an interview will be contacted.**_**

**About The Newcomer Centre**

The Newcomer Centre has been a welcoming space for immigrants and refugees since 1981. Every year, we support people from over 100 countries in more than 30 languages.

Our vision is simple but powerful: _every newcomer has the opportunity to thrive._ Our work is grounded in four core values**:Interconnectedness, Empowerment, Compassion,** and **Accountability**.

We believe in people’s strengths. We work together. And we show up every day to make it easier for newcomers to settle, grow, and thrive.

**About the Role**

We are looking for a friendly and resourceful person to be the first point of contact in the Resource Centre. This role is all about helping visitors feel comfortable, guiding them to the right tools and services, and giving hands-on support with everyday tasks that make a big difference.

In addition, the **Resource Room Facilitator** is also responsible for providing coverage during **Program Facilitator** absences, such as vacations or sick leaves, by delivering and facilitating virtual and/or in-person program activities, workshops, and training sessions for participants.

**Key Responsibilities**
- Welcome and assist clients in the Resource Centre, ensuring a positive and inclusive environment.
- Support clients in connecting with counsellors, settlement staff, or external services for additional needs.
- Maintain the Resource Centre by keeping it organized and stocked with updated postings, materials, and resources.
- Track attendance and document client interactions in iStedy, contributing to program reporting.
- Provide coverage for Program Facilitators during absences by delivering workshops, job clubs, or other program activities (in-person or virtual).
- Facilitate program sessions and workshops, adapting methods to meet diverse learner needs.
- Motivate and engage participants, fostering an inclusive and supportive learning environment.
- Collaborate with program teams (Career Practitioners, Coordinators, Managers) to align services and share client progress.
- Assist with administrative duties related to program delivery, such as preparing materials and updating records.

**Qualifications & Key Attributes**
- Post-secondary education in career development, human services, education, or a related field (or equivalent experience).
- 1-2 years of experience in a resource room, employment services, customer service, or program facilitation role.
- Strong computer literacy (Microsoft Office, internet searches, online job platforms).
- Experience facilitating workshops or group sessions, with ability to adapt to diverse learning needs.
- Excellent communication and interpersonal skills, with cultural sensitivity and patience.
- Organized and flexible, able to balance Resource Centre support with program delivery responsibilities.
- Experience working with newcomers or diverse populations is a strong asset.

**Our Commitment**

The Newcomer Centre values **Accountability, Compassion, Empowerment, and Interconnectedness** in building an inclusive workplace. We invest in talent development, leadership growth, and diverse recruitment to foster a thriving team. By embracing different backgrounds and experiences, we create a high-performing, rewarding, and welcoming environment for all.

  • Resource Centre Advisor

    3 days ago

    Edmonton, Canada Newcomer Centre Full time

    **Resource Centre Advisor** **Type**: Regular, Full-time **Location**: Edmonton (in-person) **_ ** Thank you to all applicants for your interest. Only those selected for an interview will be contacted.**_** **About The Newcomer Centre** The Newcomer Centre has been a welcoming space for immigrants and refugees since 1981. Every year, we support people...

  • Youth Leadership Program Facilitator

    5 days ago

    Edmonton, Canada Terra Centre Full time

    **Employment Opportunity - Permanent Full-Time** **Mission**:Empowering Teen Parents to Succeed** **Vision**:Teen Parent Families Thrive and Enrich our Community** **Job ID**:23-008TERRA** **Job Overview**: Reporting to the Supervisor of Collaborative Services, the Youth Leadership Program Facilitator is responsible for the planning, delivery, and...

  • Youth Programs Facilitator

    3 days ago

    Edmonton, AB TK L, Canada Newcomer Centre Full time

    Youth Programs FacilitatorTerm Full-Time | On-site - Edmonton | Tuesday–Saturday (Regular evenings & weekends)** Thank you to all applicants for your interest. Only those selected for an interview will be contacted.**Inspire. Build. Belong.You help youth feel seen and supported while fostering community, confidence, and belonging.About the RoleThe Youth...

  • Family Navigator

    1 week ago

    Edmonton, Canada KARA Family Resource Centre Full time

    **Agency Mission**:Championing a brighter future for families and communities through supportive programs and services that are rooted in education, connection, and acceptance. **Job description**: **Are you passionate about building strong community connections and helping families thrive?** KARA Family Resource Centre is looking for a **Family Navigator**...

  • Family Engagement Facilitator

    1 week ago

    Edmonton, Canada The Family Centre Full time

    **Family Engagement Facilitator** **Competition # 1567** The Family Centre has a strong reputation for providing quality services basing our work on research and evidence based practices. We pride ourselves on providing leading edge training and strong, reflective supervision. Our intention is to create a healthy organization that is intelligent in its...

  • Community Resource Facilitator

    2 days ago

    Edmonton, Alberta, Canada Edmonton Integrated Services Full time

    Edmonton Integrated Services (EIS) is currently seeking an individual to fill the position of Community Resource Facilitator (Disability Service Practitioner) in our Community Support Program.Fast Facts:This is a caseload management position with a focus on connecting individuals to resources in the community, advocacy, and providing hands-on support. It is...

  • Resource Centre Worker

    1 day ago

    Edmonton, Alberta, Canada EmployAbilities Full time

    Where Ability Meets OpportunityAt EmployAbilities, it is our mission to provide specialized services to individuals with disabilities or barriers to employment by creating opportunities for skill development, education, and employment.We envision an inclusive society where all people are valued, respected, and have the opportunity to work to their full...

  • Employment Resource Centre Coordinator

    5 days ago

    Edmonton, Canada Prospect Human Services Full time

    **Position** Intake and Information Services Coordinator **Location** Edmonton AB **Type** Full Time **Salary** Starting at $50,000 - At Prospect, we value the diversity of people. Diversity at Prospect means a workplace where individual differences are recognized and appreciated, respected and responded to in ways that fully develop and utilize each...

  • Program Facilitator Quest for Independence

    1 week ago

    Edmonton, Canada Centre for Autism Services Alberta Full time

    **The Centre for Autism Services Alberta** is a non-profit organization dedicated to enriching the lives of children, teens and young adults with autism spectrum disorder (ASD). Established in 1997, the Centre has grown to offer a wide range of services to autistic individuals and their families, and is the largest accredited autism service provider in...

  • Task Facilitator

    1 week ago

    Edmonton, Canada Heavyaero Maintenance Centre Full time

    **About HeavyAero Maintenance Centre** Founded in 2016, HeavyAero is at the forefront of an exhilarating era of growth in the aviation industry. As a leader in the Maintenance, Repair, and Overhaul (MRO) sector, we have established a strong presence across Canada, proudly holding AMO Status from Transport Canada. Our commitment to safety and quality enables...