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Retail & Customer Service Associate

2 weeks ago

Waterloo, Canada Ponds for People Pools & Spas Full time

Job description

**Key Attributes**:

- Have a strong customer experience mindset.
- Successful sales experience in a retail environment.
- Able to work effectively as part of a team as well as independently.
- Willing to grow and be proactive in developing your skills and knowledge.
- Possess exceptional communication skills that allow you to communicate effectively with a variety of customers.
- Basic pool and hot tub knowledge would be an asset.
- Weekend work is required.
- Ability to lift a minimum of 50 lbs.

**Description of duties and responsibilities**:

- Assist our retail customers with water tests and finding equipment, chemicals, and accessories to meet their Pool and Spa needs.
- Answer incoming customer calls regarding pools, hot tubs, accessories, and service.
- Ensure the showroom is clean and professionally displayed for product representation, merchandising, and stock.
- Continuously look for ways to build brand awareness and product knowledge.
- Safely handle pool and spa chemicals
- Basic warehousing and receiving duties

**Job Types**: Full-time, Part-time, Fixed term contract, Seasonal
Contract length: 2-3 months
Part-time hours: 24-40 per week

**Salary**: $16.00-$18.00 per hour

Schedule:

- 8 hour shift
- Every Weekend
- Monday to Friday

**Experience**:

- Retail Associates & Cashiers: 1 year (preferred)