Operations Analyst

1 week ago

Woodstock, Canada Charger Logistics Inc Full time

**Description**:
Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up.

**Responsibilities**:

- Work collaboratively with different functional departments (Logistics, Operations Planning, Customer Service, Supply Planning) to execute improvements in the overall operations.
- Measure and monitor existing key processes for different customers with a heavy emphasis on current market trends, cost, profit & volume analysis and customer experience improvement.
- Leverage data to develop custom analytics/reporting tools using business intelligence tools such as Tableau.
- Conduct monthly analysis of P&L and investigate customer level performance according to volume, net revenue and margin trends.
- Review logistics processes and procedures in order to maximize efficiencies and minimize costs
- Work directly with dispatch, logistics coordinators and billing staff to collect and analyze data
- Routinely monitor critical information to identify gaps, inconsistencies, trends and errors
- Organize and maintain several internal and external databases to support decision making
- Ensure clean and accurate reporting flows directly to leadership and upper management
- Manage internal and external relationships to coordinate new & existing logistics initiatives and activities.
- Create, maintain, and follow Standard Operating Procedures (SOPs) to reduce costs and improve overall operations process.

**Requirements**:

- Minimum 1 year of experience in logistics, supply chain or 2 years in an analytical role
- Outstanding organizational and multi-tasking abilities
- Basic knowledge of transportation industry
- Highly motivated and accountable
- Very strong computer skills, Advanced Excel and Power BI
- Experience with Billing or Accounting processes a bonus
- Experience with Tableau, SharePoint and Smartsheet a bonus
- Previous experience using Workday is an asset

**Benefits**:

- Competitive Salary
- Healthcare benefits
- Career Growth

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- On-site gym
- On-site parking
- Paid time off
- Vision care

Work Location: In person

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