Specialty Services and Programs

**Section**: Recreation Services
**Division**: Leisure Services
**Department**: Community Development
**Initial Reporting Location**: Adanac Ski Hill

**Job Status**: Contract part time positions
**Estimated Probable Duration**: November 25, 2024 to March 21, 2025 (weather permitting)

**Affiliation**: Non union
**Hours of Work**: Up to 48 hours bi-weekly
**Shift Work Required**: Yes
**Range of Pay**: Group 2 - $18.01 to $18.26 per hour

**The start date will follow the selection process.**

**Main Function**: Provide front-line customer service and assist Lead, Services and Programs in the delivery and efficient operation of the designated program or service.

**Characteristic Duties**: Under the general supervision of the Designated Supervisor and the direct supervision of the Lead, Programs and Services.
- Provide excellent customer service to all clients.
- Assist in the supervision of the activities and behaviour of the public to ensure that all participants abide by the rules and regulations of the program or services.
- Handle cash and other forms of payment as required. Verify waiver rental forms are completed.
- Provide support and leadership to all Program staff at all sites of program.
- Assist in the administrative details of program organization to ensure effective program management and customer service (e.g. prepares cash reports, verify sales/cash receipts, review inventory reports).
- Assist in the supervision, training and scheduling of staff as required.
- Maintain and protect the Section’s materials and equipment on site, including inventory.
- Set up rental equipment. Adjust, tune, wax, repair and maintain rental equipment.
- Ensure cleanliness of the building and work area (e.g. keep area free of obstructions, put rental equipment away).
- Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
- Perform other related duties as required.

**Qualifications**:
**Education and Training**:

- Successful completion of Secondary School (Grade 10) Education.
- Must hold current CPR and First Aid Certificate for designated programs/services.

**Experience**:

- Six (6) months up to and including twelve (12) months of related experience.

**Knowledge Of**:

- Creative and recreational activities related to program or service.
- For Ski Hills - Tuning and adjusting ski and snowboard equipment.

**Abilities To**:

- Demonstrate excellent organizational skills.
- Demonstrate ability to deal with a variety of user groups.
- Demonstrate effective interpersonal and communications skills when dealing with the general public and staff.
- Motivate and supervise Staff.
- Understand and meet the needs of customers.
- Deal with the public in a courteous and effective manner.
- Work and act independently and use initiative when required.
- Work evenings and weekends if applicable.
- For Ski Hills - Wax, sharpen and repair base and adjust bindings on ski equipment. Demonstrate ability to work with basic tools (e.g. wrench, hammer, screwdriver).

**Personal Suitability**:

- Mental and physical fitness to perform essential job functions.

**Language**:

- Excellent use of English; verbally and in writing.
- French verbal skills an asset.

**Other Requirements**:

- Provide, at own cost, a Criminal Records Check for designated positions.

**How To Apply**:
We must receive your resume before 11:59 p.m. Monday, October 21, 2024. For those providing a French language resume, please also include an English version.
- Ensure you attached a cover letter and resume. Acceptable file types are:

.doc
- .docx
- .txt
- .pdf
- .rtf

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

**Live outside Canada or new to Canada?**
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)

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