Master. Major

Job Description: **MASTER** Nanaimo **The opportunity** As Master, you lead the shipboard management team and are responsible for safety; departmental leadership; crew supervision and a strong customer service focus. The Master ensures efficient vessel operations, including navigation, route and ship management, regulatory compliance; maintaining operational records and logs, and supporting the business performance of the vessel. The Master oversees crew training in fire, safety and boat drills, ensure that safety equipment is operational and provide leadership in emergency situations. **The Role**: - Oversee the navigation of the vessel between ports safely and efficiently, ensuring that it is berthed and unberthed in a safe, efficient manner - Make operational judgements based on weather, vessel traffic, and condition of the ship - Oversee the comprehensive vessel maintenance program, including cleaning, monitoring and replacement of safety and fire equipment, bridge equipment, stores, publications, and certificates - Ensure a high standard of customer service, resolving and providing guidance on the resolution of customer and employee problems, complaints, and grievances - Ensure that all written policies and procedures are kept current and that the route performance records and vessel’s operation are in accordance with regulatory, certification, and audit requirements - Hold a Transport Canada-approved Master’s Certification (Near Coastal or Master Mariner); - have suitable working experience as a Chief Officer or Master of a vessel over 350 GRT including management of the activities of deck and shipboard employees; - act as an on-watch management representative for the Company; - are computer proficient with a good working knowledge of current software programs; - are an innovative leader with a strong focus on customer service and Company objectives; and - Ensure high standards of mariner professionalism and employee relations at all times. - Assisting in the preparation of the deck budget, as well as ensuring effective vessel financial administration - Monitor and watch budget, controlling labour and non-labour expenditures, and explaining cost variances - Oversee the accurate completion of employee staff time sheets - Perform other duties as required **What you bring to the team** Training in business and leadership would be an asset. Travel is required. **Join us** If this sounds like your next great career move, please submit your cover letter and resume by **December 10, 2024.** **Additional information** - "We connect communities and customers to people and places important in their lives”_- We appreciate the interest of all applicants; however only those selected for an interview will be contacted._