Business Systems Analyst

**Job Description**:
Individual Customer Technology (IC Tech) is an organization providing information technology solutions to Canada Life. In IC Tech, the Customer is at the centre of what we do.

Our IC Tech professionals make a significant contribution to the companies' business goals through the effective delivery of value-added services. These services include setting technology direction, project management, analysis, system architecture, software development and the provision of operational support services for our Individual Customer business unit.

**What you will do**

The Business Systems Analyst maintains a “business perspective” through all phases of the problem resolution and systems enhancement. Business Systems Analysts work closely understand business needs, opportunities and requirements. Working in a team environment, the Business Systems Analyst is responsible for:

- Representing the business’ requirements
- Defining and designing the business functionality of the system
- Ensuring that the system meets the defined business requirements
- Defining business problems/opportunities, providing a clear definition and performing benefit analysis
- Performing business and systems analysis and design, articulating the logical design alternatives and recommending appropriate solutions
- Performing functional analysis and design, defining and documenting detailed business requirements
- Performing functional testing of system changes and supporting user acceptance testing of those changes
- Contributing to training strategies and business implementation planning

**What you will bring**
- Degree in related discipline (Commerce/Management Information Systems, Business Administration, etc.) or equivalent combination of training and experience
- Good understanding of business principles and experience with a broad range of different types of business functions
- Understanding of general IT project methodologies, processes and practices
- Strong analytical and problem-solving skills that rely on a structured approach to problem solving
- Effective internal consulting skills with a strong customer service orientation
- Communicates in a clear and concise manner, both written and verbal, that is appropriate for the audience
- Good interpersonal skills and a demonstrated ability to work effectively in a team environment
- Ability to adapt to change and perform effectively under pressure
- Effective planning and organizational skills
- Good understanding of information technology/information systems

**_ Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Regina, Toronto, London, Winnipeg._**

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

**We are one of Canada's top 100 employers**
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_