Supply Chain Specialist

**Supply Chain Specialist - Food Equipment**

**Company Information**

Hobart is the leading supplier of equipment, systems and service in the food industry. Hobart offers the broadest line of equipment including cooking, food preparation, refrigeration, bakery systems, warewashing and waste systems, and weighing, wrapping and labeling systems. Hobart Canada is a part of ITW Food Equipment Group, and is headquartered in Toronto with branch offices in Halifax, Nova Scotia, Montreal, Québec, Toronto, Ontario, Edmonton, Alberta, and Vancouver, British Columbia. The company employs more than 240 people. Included in this number are over 125 service technicians providing nationwide service, effectively making Hobart Canada the industry’s largest service organization.

Reporting to the Customer Service Manager, the Supply Chain Specialist, Food Equipment will play a key role in supporting the order fulfillment and operational areas of the supply chain for the Food Equipment Business Unit. This role requires a strong team player with exceptional attention to detail, the ability to prioritize tasks effectively, and strong self-management skills.

**Qualifications**:

- University or college degree in a relevant discipline
- Minimum three (3) to five (5) years' of relevant experience within the supply chain, logistics, and/or purchasing fields.
- Has a Drivers license and vehicle
- Certified Supply Chain Professional (CSCP) or other relevant certifications are a plus.
- Knowledge of Pronto or other ERP systems is an asset

**Required Skills**:

- Excellent communication skills (oral and written)
- Excellent attention to detail and strong follow-up skills.
- Highly organized, with a strong sense of ownership over responsibilities and the ability to work independently.
- Strong interpersonal and client service skills.
- Ability to think strategically, prioritize effectively, and execute tactically.
- Thrives in a fast-paced environment with tight deadlines

**Responsibilities**:

- Sending replacement orders due to items damaged in transit, DOA or too many service calls including processing the RA’s
- Work with logistic partners to arrange pickup of defective item and delivery of replacement unit
- Ensure defective unit is received in our possession so that CN can be finalized and unit added back to inventory depending on receiving warehouse
- Work with US counterparts for units being returned to our US plant and ensuring credit memo is received from the US
- Initiating freight claims with the carriers regarding damaged or lost freight
- Oversee our MRD process and place replenishment PO’s with various vendors
- Liaise with ocean freight forwarders/brokers for inbound overseas containers
- Primary contact with our various warehouses
- Inventory adjustments (scrapping of equipment, US returns, coordinating with accounting team)
- Support our annual physical count process at various warehouses
- Oversee returned inventory (freight damages, scratch ‘n dent, warranty returns) including assessing the condition of inventory, coordinating repairs and supporting the disposition of the inventory.
- Coordinate inventory for various tradeshows - coordinate with marketing and local sales teams
- Coordinate with sales team on inventory being used in various test kitchens
- Coordinate with accounting on inventory being transferred as assets or disposals
- Review inventory levels between warehouses and provide recommendations as needed
- Support the inventory grading process and provide recommendations to reduce slow moving and obsolete inventory
- Create/maintain item codes in our ERP system
- Support the cost roll process
- Review customs charges through CBSA and work with our broker/U.S. logistics team on adjustments as needed
- Paperwork for Canada to US returns
- Primary contact for customs brokers
- Support various projects that impact the role
- Document processes and procedures
- Provide recommendations for process improvement initiatives
- Provide support to other team members as required (i.e. vacation coverage)
- Comply with Health and Safety policies and procedure
- Other duties as assigned

**We Offer**:

- Competitive Pay
- Competitive Group Insurance Benefit Plans
- Company Pension Plan/ with Company Match

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Extended health care
- RRSP match

Schedule:

- Monday to Friday

**Experience**:

- Inventory management: 3 years (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in North York, ON M2H 3R1