Professional Programs Manager

**About Queen's University**

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us

**Job Summary**

**A Brief Overview**

**What you will do**

Assists faculty with the transition from lectures to active instructional methods through one-on-one or team meetings to diagnose challenges, formulate revision plans, and manage the implementation through direct or indirect coaching.
- Provides training to instructors, staff, and teaching assistants on use of educational technology tools.
- Develops, implements, and/or provides consultation, and support for appropriate teaching methodologies to meet accreditation standards.
- Develops and/or recommends sessions for course instructors and/or faculty who are looking to improve course design and delivery.

Designs and creates learning materials, including electronic modules, cases, quizzes, and other interactive classroom materials.

Undertakes and facilitates mapping, assessment, and evaluation of student learning and engagement outcome data.
- Creates an in-house library of educational resources.
- Provides leadership and expertise on strategic initiatives and policies.
- Establishes, monitors, and communicates project timelines and milestones, maintains a project budget, and coordinates the work of faculty and staff.
- Coordinates communication and action plans to facilitate projects and strategic initiatives.
- Conducts research and data analysis on the current market, prospective partners, industry trends, student demand and best practice in support of project development.
- Coordinates, tracks, and aggregates comprehensive program progress and impact reports for internal team analysis and high-level reporting to key stakeholders.
- Gathers proposal information by identifying sources of information; collecting and coordinating submissions; identifying and communicating risks associated with proposals and managing deadlines.
- Other duties as required in support of the department and/or unit.

**Required Education**
- Master's Degree or equivalent. In addition, requires a professional designation, certification, or other qualification, or on-going learning to remain ahead of changes in technology or emerging fields.- in education preferred. or
- in adult education preferred. or
- in law preferred. or
- in legal administration preferred. or
- in communications preferred.

**Required Experience**
- More than 5 years of experience.- Experience in planning and/or managing projects considered an asset.
- Experience planning, coordinating and/or managing events or promotions considered an asset.
- Knowledge of eLearning standards and best practices as well as emerging learning technologies is considered an asset.
- Experience with rapid eLearning development tools or other applicable emerging learning technologies is considered an asset.
- Familiarity with online learning strategies considered an asset.
- Familiarity with experiential learning theory considered an asset.
- Experience working with diverse populations/equity deserving groups considered an asset.
- Experience working in a comparable client-focused environment considered an asset
- Experience working at a post-secondary education institution considered an asset.
- Experience working in a general legal environment considered an asset
- Experience in program analysis and reporting considered an asset.
- Experience in data, trend analysis and reporting considered an asset.
- Experience in financial management practices considered an asset.
- Experience in managing/developing strategic communication plans considered an asset.
- Experience developing, coordinating and producing promotional and marketing material considered an asset.
- Experience with assessing emerging trends, technologies, electronic platforms and potential digital business opportunities considered an asset (e.g., social media, etc.).
- Experience advising students considered an asset.
- Familiarity with instructor hiring practices considered an asset.
- Knowledge of relevant laws, regulations, policies, standards and/or guidelines considered an asset.
- Previous experience developing and delivering workshops considered an asset.

Consideration may be given to an equivalent combination of education and experience.

**Job Knowledge and Requirements**
- Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or significant work experience.
- Provide expert advice, guidance and consultation on highly complex issues and/or where the outcome may be contentious.
- Interaction with others req