Performance and Enablement Manager

**Hi there Thanks for stopping by**

Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place

We are looking for a Performance and Enablement Manager to support the Revenue Operations team. As the Performance and Enablement Manager, you will support the GTM Sales org with 'how' we will achieve our company targets by driving world class Enablement of our Sales teams.

**What you'll be doing**:

- Onboarding and training new starters across the GTM sales organization.
- Enabling the GTM Sales organization with updates such as changes to internal processes, new releases within the GTM tech stack, product feature releases, short term GTM revenue initiatives, training or updates relating to the Lightspeed financial services suite.
- Partner with Sales Leadership and Revenue Operations Managers to establish KPIs and Metrics to measure the successful onboarding of new starters, as well as metrics to measure the adoption of new enablement releases with the existing team
- Working closely with the Revenue Operations Managers to understand/diagnose the performance in the region, and consequently support Sales Leadership with identifying individual and team training needs
- Work with the Rev Ops Managers, Training Content Team and Competitive Analyst to develop and update educational and training materials. This includes sales scripts, case studies, presentations
- Support with designing and evolving training materials and courses which are stimulating for New and Existing Sales team members.
- Promote feedback and 'constant improvement' culture by actively gathering feedback from training and enablement programs from trainees and managers
- Support Sales leadership with setting annual learning and development objectives for the sales team
- Provide regional insights on global initiatives to the wider Revenue Operations team and GTM Leadership org
- Collaborate with regional counterparts sharing ideas

**What you need to bring**:

- Understanding of the GTM sales environment
- Experience in developing and running onboarding and enablement programs
- Experience in using a data driven approach to enablement in order to measure success and identify areas of opportunity

**Even better if you have, but not necessary**:

- Fluency in French.

**What's in it for you?**

Come live the Lightspeed experience...
- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that's creating new jobs everyday;
- Uncapped commission;
- Work in a team big enough for growth but lean enough to make a real impact.

and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:

- Lightspeed share scheme (we are all owners)
- Immediate access to our benefits plan
- RRSP match after 3 months
- Fitness & Wellness benefit: $500 CAD per calendar year
- Unlimited Paid Time Off
- Parental leave Top-Up programs

**Where to from here?**
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

**Who we are**:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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