Sales Enablement Program Manager

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Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place

We're looking for a Sales Enablement Program Manager to join our North American sales enablement team. In this role, you’ll be responsible for designing, launching, and evolving training programs that empower our salespeople to thrive, from onboarding to continuous development.

You’ll play a key role in building engaging and scalable enablement experiences, delivering targeted live sessions, and measuring the impact of your programs across our sales organization. This is a high-impact opportunity to contribute directly to revenue growth by equipping our sales teams with the skills, tools, and confidence they need to succeed.

What you’ll be doing:
Training and Development

Design and implement comprehensive training programs for new sales hires, covering product knowledge, sales processes, and core selling skills

Conduct regular needs assessments to identify skill gaps and enablement opportunities across the sales teamDevelop tailored learning content, both live and self-paced, using a mix of formats including eLearning, role plays, simulations, and certificationsFacilitate training sessions and workshops—both virtually and in-person—to support onboarding and upskillingMeasure program impact through key performance metrics, completion rates, and learner feedbackVisualize training outcomes and enablement effectiveness through reports and dashboards for leadership visibilityContinuously gather feedback and iterate on enablement programs to ensure relevance and effectiveness
- Analyze sales performance data to identify trends and strategic enablement opportunities

Program Management

Lead the planning and execution of enablement programs that support go-to-market priorities, product launches, and sales initiatives

Collaborate cross-functionally with Product Marketing, Revenue Operations, and GTM Systems to ensure training is aligned with business goalsMaintain and update enablement assets such as playbooks, coaching guides, and LMS content
- Support the coordination and logistics of training delivery, including scheduling and stakeholder communications

What you need to bring:
Experience designing and facilitating impactful training programs

Strong instructional design skills with knowledge of adult learning principlesComfortable facilitating both virtual and in-person sessionsFamiliarity with role-playing activities, e-learning tools, and learning management systems (LMS)Excellent interpersonal and communication skillsExperience in a sales, sales enablement, or sales coaching roleAbility to work in a fast-paced, ever-changing environmentProficiency in analyzing data to assess enablement needs and demonstrate program success
- Fluency in written and spoken English

Even better if you have, but not necessary:
Experience in a SaaS or tech environment

Familiarity with the retail or hospitality industryBilingual in English and FrenchExperience working on an international team
- Previous experience as a sales rep or front-line sales leader

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try

What’s in it for you?

Come live the Lightspeed experience...

Ability to do your job in a truly hybrid, flexible environment (Toronto or Montreal)

Genuine career opportunities in a growing, global company
- Work in a team big enough for growth but lean enough to make a real impact

and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
Lightspeed share scheme (we’re all owners)

Immediate access to our benefits planRRSP match after 3 monthsFitness & Wellness benefit: $500 CAD per calendar year
- Unlimited Paid Time Off
- Parental leave Top-Up

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchan