Business Systems Analyst

**Date Posted**:09/04/2024
**Req ID**: 39563
**Faculty/Division**: Temerty Faculty of Medicine
**Department**: MedIT
**Campus**: St. George (Downtown Toronto)
**Position Number**: 00057057

**Description**:
**About us**:
Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.

**Your opportunity**:
MedIT provides information technology support for the Temerty Faculty of Medicine. Our mission is to partner and collaborate with clients, University, and third parties to determine value based, sustainable technology solutions that enable the Faculty to achieve its academic mission.

In close collaboration with the Client Solution Manager, the Business Systems Analyst will be responsible for gathering and analyzing business requirements/requests from multiple departments within Temerty Medicine. Subsequently, you will translate requirements into IT specifications. You will work collaboratively with a team of technical specialists to ensure the efficient, effective, and secure use of resources while contributing to and supporting (but not limited to) M365 solutions. The incumbent will play a critical role in improving business system processes in a highly complex but rewarding environment.

**Your responsibilities will include**:

- Gathering, analyzing and documenting business requirements and technical needs from departments
- Translating business requirements into IT specifications
- Supporting Client Solution Manager(s) with the planning, development, and implementation of projects
- Implementing change management strategies of new business system processes including supporting the preparation of documentation and writing complex specifications
- Training end-users on procedures and the use of supported IT systems and drafting/editing training content
- Analyzing the effectiveness and efficiency of existing systems and developing technical solutions for systems improvements
- Planning the implementation of new business system processes

**Essential Qualifications**:

- Bachelor's Degree in Information Studies, Computer Science or acceptable combination of equivalent experience.
- Minimum four (4) years' of experience in a Business Systems Analyst or similar position, ideally in a higher education and/or healthcare environment
- Demonstrated experience gathering, analyzing, and documenting business requirements and technical needs from departments
- Demonstrated experience with translating complex business requirements into IT specifications
- Demonstrated experience implementing change management strategies of new business system processes, including supporting the preparation of documentation and writing complex specifications
- Experience developing and delivering training on the use of new IT systems for end-users of varying technical accumen
- Effective written, oral, interpersonal and relationship building skills, particularly with internal stakeholders
- Strong computer skills in the Office365 platform with MS Office; proficient with OneDrive and Teams.

**Assets (Nonessential)**:

- Certifications such as ITIL, PMP, CBAP, CSM, CSPO, Lean Six Sigma, and CCMP
- Work experience in a university, government, or healthcare setting would be considered an asset

**To be successful in this role you will be**:

- Articulate
- Efficient
- Multi-tasker
- Organized
- Perceptive
- Problem solver
- Responsible
- Team player

**Closing Date**: 09/18/2024, 11:59PM ET
**Employee Group**: USW
**Appointment Type**: Budget - Continuing
**Schedule**:
**Pay Scale Group & Hiring Zone**:
**Job Category**: Information Technology (IT)
**Recruiter**: Sharon Hung

**Lived Experience Statement