Cashier/customer Service

2 days ago

Picton, Canada Picton Home Hardware Building Centre Full time

PRIMARY FUNCTION/OBJECTIVE

The cashier provides all point-of-sale functions, including recording and collecting for customers purchases; processing transactions (cash, credit card, debit card) using retail software; keeping accurate record of all cash, in-house charge, and credit card transactions (debit, gift card etc.), reconciling records of sales with cash and credit information and making sure they balance, performing various services for customers, such as providing information, confirming prices, all done in a prompt friendly manner.

DUTIES/RESPONSIBILITIES

Greet and verbally communicate with customers, management, and staff both in person and by telephone.

Operate all point of sale equipment, including cash register and with sufficient speed and accuracy.

Follow proper procedures according to store policy regarding returns and refunds.

Ensure customers have had a positive shopping experience; take steps to rectify if they haven’t.

Answer phone in prompt fashion and take messages, according to store policy.

Call when special orders come in.

Assist those customers who need advice, information, or directions.

Page over public address system when necessary.

Maintain price information (flyers, in-store promotions etc.) for references when customer price inquires arise.

Be familiar with items in stock, yard inventory, including product use and operation.

Watch for shoptheft and take action, according to store policy.

Maintain check-out area and merchandise displays.

Keep store tidy, cleaning the store and check-out area at the end of the shift.

Tabulate sales at the end of the day and/or end of your shift and remove cash from register in accordance with store policy.

Attend store meetings, training sessions, etc., as required.

Assist in training new cashiers.

Work on special projects as assigned by head cashier or supervisor.

Work on additional duties and assignments as assigned by management.

Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good common sense. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.
SKILLS REQUIRED

Ability to work a flexible schedule including weekends, evenings and holidays.

Friendly and helpful attitude toward customers.

Excellent communication skills.

Willingness to learn.

Excellent mathematical skills.

Prior retail experience beneficial.

Willingness to continually develop professional skills and knowledge base.

Ability to work co-cooperatively in a team atmosphere.

**Job Types**: Full-time, Part-time, Permanent

Pay: $17.50-$18.50 per hour

Expected hours: 32 - 40 per week

**Benefits**:

- Dental care
- On-site parking
- Store discount
- Vision care

Shift:

- 8 hour shift

Work days:

- Holidays
- Monday to Friday
- Weekends as needed

Work Location: In person

Application deadline: 2025-03-03
Expected start date: 2025-03-17

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