Maintenance Supervisor

The Federal Bridge Corporation Limited (FBCL) is a Crown corporation responsible for overseeing the Canadian federal interests in four international bridge crossings between Canada and the United States. Its mandate is to provide the highest level of stewardship so that the international bridges and associated structures are safe and efficient for users. FBCL owns, manages and operates international bridges and associated structures in Sault Ste. Marie, Point Edward, Lansdowne (Thousand Islands) and Cornwall, Ontario.

The Maintenance Supervisor is responsible for planning, organizing, coordinating and supervising the day-to-day activities of maintenance and building management system employees to ensure that the FBCL assets at the Blue Water Bridge function reliably, safely and are kept in good working order. The incumbent ensures that the work is planned and performed in accordance with the team specific Level of Service documents and in compliance with FBCL policies, procedures and industry best practices.
The Maintenance department comprises of a team of Maintenance Workers and Building Management Systems Specialists, responsible for the care and maintenance of the organization’s assets, such as: The Bridges, general plaza, heavy equipment, fleet vehicles, civil work, carpentry work, other equipment and tools, maintenance of the buildings and the building management systems such as: Lighting Controls, Electrical, Fire Alarm & Firefighting, Security, Plumbing & Water, HVAC, Elevators etc. and snow removal duties.

**Responsibilities**:
Delivery of Planned Work (60%)
- Ensure that the teams adhere to the FBCL Health and Safety policies and procedures and has the required PPE in good working order
- Work closely with the teams to make work plans for the upcoming week
- Forecast the upcoming work activities for a period of 3 months, updating the first week of the each month
- Discuss the weekly and quarterly work plans with the Janitorial Supervisor and other applicable team members on a weekly basis to eliminate conflicts and/or duplication prior to posting
- Present weekly work plans to the Manager, Facilities & Maintenance to ensure alignment with the departmental goals
- Coordinate with and set firm dates with contractors for upcoming preventive maintenance, tests and inspections that are OEM recommended and legislated requirements, include in the weekly and quarterly work plans, to ensure completion
- Communicate the work plans with internal and external stakeholders (Field Work Notifications etc.), at least one week in advance;
- Review and approve the Job Safety Analysis for planned work where applicable
- Support the teams with the execution of the planned work including, parts ordering, troubleshooting and problem solving support
- Monitor the execution of work plans against the set expectations and make timely corrections/adjustments to prevent delays (waste elimination)
- Monitor the quality of work in progress to prevent rework (waste elimination); and,
- Report and discuss the planned vs. actual work progress, variations and delays to the Manager, Facilities & Maintenance weekly and upon occurrence; and,
- Discuss the planned vs. actual work progress, variations and delays with the team weekly and upon occurrence.

Delivery of Unplanned Work (10%)
- Review extra work requests daily and prioritize: “Immediate”, “within-a-week” and “within-a
- month”
- Assign work requests prioritized to Maintenance team member(s) with an effort to keep the planned work unaffected, where possible; and,
- Include the work requests prioritized as within-a-month to the planned work plan

People Leadership (25%)
- Accountable for the supervision of maintenance workers and building management systems specialists ensuring work is scheduled and completed safely, efficiently and accurately
- Assist the teams as needed working closely with them on a daily basis
- Accountable for the quality and quantity of work of the teams
- Responsible for scheduling duties as needed to address vacancies/deficiencies
- Supervise, co-ordinate and schedule the activities of staff while on duty: Track overtime, back fill last minute sick calls, etc. as per Collective Agreement
- Recruit, train, coach, mentor and performance manage employees
- Ensure policies, goals, objectives, and procedures for department are adhered to
- Assign specific duties, supervise employees, review progress and quality of service, and coach staff on correct procedures
- Walk the talk by acting as a role model and demonstrating leadership qualities such as:

- being first at setting the pace, mood and standard of performance
- being fair by having no favourites, giving credit where its due and taking the heat when necessary
- being firm by sticking to facts, policies/procedures, reach agreement by explaining all alternatives and consequences
- being flexible by assuming the best of each staff member, making room for good ideas and admitting when he/s