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Quality Assurance Technician

3 weeks ago

SaintLaurent, Canada Nature's Touch Inc. Full time

Who We Are:
Nature's Touch is a global leader in the frozen fruits industry, supplying the retail and industrial sectors in North America, Australia, Taiwan, and Japan. We provide a full range of products and support multiple private-label programs in addition to our own brands. We are also one of the largest buyers of fruit globally each year, and continue to enjoy strong growth in this emerging category in retail. As we continue to grow, we are seeking a dynamic and experienced QA Technician.

**The Role**:
The Quality Assurance (QA) Technician is responsible for supporting the quality and compliance of frozen raw materials and finished products, including inventory quality control. This role plays a key part in ensuring adherence to food safety standards and company protocols through regular inspections, documentation, and collaboration with cross-functional teams. 6 months contract to support Food Safety Quality team with a possibility of permanent contract after this period.

**Responsabilités /**Responsibilities**
- Perform regular inspections and quality checks on raw materials and finished products to ensure compliance with food safety standards and internal specifications.
- Support inventory quality control processes, including assessments of aging or slow-moving stock as needed.
- Participate in product evaluations and assist in identifying non-conforming or expired inventory.
- Maintain accurate and detailed documentation of quality checks, evaluations, and corrective actions.
- Collaborate with the warehouse, production, and supply chain teams to support traceability, proper labeling, and record-keeping of inventory with quality concerns.
- Assist in root cause analysis and continuous improvement activities related to product quality.
- Contribute to food safety and quality system procedures, including audit readiness and internal process compliance.
- Support cycle count activities by identifying and documenting quality-related issues.
- Follow all health, safety, and environmental policies and procedures while working in the facility. Ad-hoc Quality projects and task assigned by manager.

**Qualifications**
- Diploma or degree in Food Science, Quality Assurance, or a related field preferred.
- Preferably minimum of 2 years of experience in a quality or inventory-related role within a food manufacturing or packaging environment (preferred).
- Strong understanding of food safety regulations (HACCP, SQF, CFIA, etc.).
- Experience with inventory management systems and quality control processes.
- Ability to analyze data, identify trends, and propose corrective actions.
- Excellent communication and problem-solving skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Ability to work both independently and collaboratively in a fast-paced environment.
- Strong attention to detail and organizational skills. Communicate in French and English to serve internal and external customers.