Tow Truck Dispatcher

6 days ago


Edmonton, Canada Kingsway Towing Full time

**Kingsway Towing Group**

**Seeking Full time Dispatcher**

**You must have strong dispatching experience in the Towing Industry**
- **You have the ability to work under pressure along with an ability for problem-solving while dealing with information from multiple sources? You are customer service oriented, well mannered, professional and detail oriented, if so we would like you to join our team**_

Dispatchers work behind the scenes to ensure that operators have the information and support they need to be able to provide our customers with quick, efficient, safe, and friendly customer service.

**Key Responsibilities and Duties**:

- Answer incoming towing related calls, accurately collect and enter all pertinent information into dispatch software program
- Dispatch calls to towing operators according to priority
- Monitor and track operators’ progress
- Operate a two-way radio for communication purposes
- Use computer aided dispatch software to dispatch service calls and tows to the operators
- Ensure timely and efficient movement of tow trucks and service vehicles according to customers’ needs and prioritization of calls
- **Previous Towing dispatching is a MUST (1 year min exp)**:

- Strong written and Verbal Communication Skills
- Strong Customer Service skills
- The ability to multitask and work in a fast-paced environment
- Ability to perform under high pressure
- A team player but able to work independently when needed
- Must be able to work full time days, 12 hours shifts, 7am-7pm, 4 days on 4 days off.

**Salary**: $21.00-$25.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 12 hour shift
- Day shift
- Holidays
- Weekend availability

Ability to commute/relocate:

- Edmonton, AB T5M 1Y2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dispatching: 1 year (preferred)
- Towing Dispatch: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person


  • Tow Truck Dispatcher

    2 weeks ago


    Edmonton, Canada Bora Towing LTD Full time

    We are looking for a dedicated dispatcher/call taker to join our team in person. We are a rapidly growing, Edmonton area based Towing company providing roadside assistance & transport. **Job Description**: - Process incoming calls, outgoing calls, and customer service inquiries. - Handle high call volumes - Professional attitude - Dispatch tow trucks based...

  • Driver, Tow Truck

    2 weeks ago


    Edmonton, Canada My Big Tow Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: Experience an asset - **Tasks**: - Drive as part of a two-person team or convoy - Drive lighter, special purpose trucks - Oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment - Perform brake adjustments - Perform pre-trip, en route and...

  • Towing Dispatcher

    7 days ago


    Edmonton, Canada Bora Towing LTD Full time

    Overview Are you ready to be part of a growing business that is setting new standards in its industry? Bora Towing LTD is Providing quality tow truck services in Edmonton area since 2013, in Edmonton ,Alberta. At Bora towing we love what we do and how we help our customers every single day. We are a fast-growing company and are looking for loyal team...

  • Dispatcher - Towing

    4 days ago


    Edmonton, Canada Cliffs Towing & Transport Ltd. Full time

    _**HAVE YOU WORKED IN THE TOWING INDUSTRY AS A DISPATCHER?**_ - **If you enjoy working in a fast-paced, challenging environment while providing excellent customer service skills, you would be a great addition to our team! APPLY NOW!**_ You have strong communication and English skills and have the ability to work under pressure along with a knack for...

  • Dispatcher - Towing

    7 days ago


    Edmonton, Canada Cliffs Towing & Transport Ltd. Full time

    _**In order to apply, you must be well experienced in dispatching tow trucks! **_ You have strong communication and English skills and have the ability to work under pressure along with a knack for problem-solving while dealing with information from multiple sources. You are customer service oriented, well mannered, professional, detail oriented with...


  • Edmonton, Canada Cliffs Towing & Transport Ltd. Full time

    _**HAVE YOU WORKED FOR A TOW TRUCK COMPANY?**_ - **If you enjoy working in a fast-paced, challenging environment while providing excellent customer service skills, you would be a great addition to our team! APPLY NOW!**_ You have strong communication and English skills and have the ability to work under pressure along with a knack for problem-solving while...

  • Towing Dispatcher

    2 days ago


    Edmonton, AB TN C, Canada Cliffs Towing Full time $40,000 - $70,000 per year

    HAVE YOU WORKED AS A TOW DISPATCHER FOR A TOWING COMPANY?If so, APPLY NOW We are not hiring transport dispatchers.If you enjoy a fast-paced, challenging environment while providing excellent customer service skills, you would be a great addition to our teamYou have strong communication and English skills and have the ability to work under pressure along with...

  • Tow Truck Driver

    2 weeks ago


    Edmonton, Canada Hwy 16 Towing Ltd Full time

    **Overview** **Duties** - Operate tow trucks and other vehicles safely and efficiently. - Respond promptly to calls for roadside assistance, including vehicle towing and recovery. - Assess the condition of vehicles and determine the appropriate towing method. - Provide excellent customer service by communicating effectively with clients during stressful...

  • Tow Truck Operator

    4 days ago


    Edmonton, Canada Grid Towing Inc Full time

    **Overview** **Duties** - Operate tow trucks to transport vehicles safely and efficiently. - Respond promptly to roadside assistance calls and provide support to customers in need. - Perform basic mechanical assessments on vehicles to determine the best towing method. - Maintain accurate records of services rendered and vehicle conditions. - Ensure the tow...

  • Dispatcher - Towing

    2 weeks ago


    Edmonton, Canada Cliffs Towing & Transport Ltd. Full time

    You have strong communication and English skills and have the ability to work under pressure along with a knack for problem-solving while dealing with information from multiple sources. You are customer service oriented, well mannered, professional, detail oriented with advanced technical skills. The dispatcher will be responsible to coordinate the...