Dispatcher - Towing Division

2 weeks ago

Edmonton, Canada Cliffs Towing & Transport Ltd. Full time

_**HAVE YOU WORKED FOR A TOW TRUCK COMPANY?**_
- **If you enjoy working in a fast-paced, challenging environment while providing excellent customer service skills, you would be a great addition to our team APPLY NOW**_

You have strong communication and English skills and have the ability to work under pressure along with a knack for problem-solving while dealing with information from multiple sources. You are customer service oriented, well mannered, professional, detail oriented with advanced technical skills.

The TOW TRUCK DISPATCHER will be responsible to coordinate the activities of our drivers, maintain communication with drivers and customers, and ensure all the necessary details are communicated to both parties in a timely and effective manner.

**Key Responsibilities**:

- Answer all lines and assist customers, drivers and other divisions.
- Schedule assignments and coordinate activities of multiple drivers and equipment.
- Monitor drivers check in’s/check out’s during shifts.
- Accurately records and documents information from customers and/or drivers.
- Process payments received (handling cash, Point of Sale machines).
- Sorting and filing of documents, entering information into various systems.
- Perform any other general duties as assigned.

**Required Skills**:

- **Previous Dispatch of Tow Trucks is mandatory.**:

- Ability to read instructions, follow written policies and procedures and take direction.
- Excellent customer service and communication skills with strong English skills.
- Ability to maintain concentration and mental alertness in a variety of situations.
- Ability to work in a fast paced environment while maintaining great attention to details.
- Knowledge of street and road systems in Edmonton and surrounding areas
- **WE ARE A 24/7 365 DAY A YEAR OPERATION. CANDIDATES MUST BE FLEXIBLE IN TERMS OF AVAILABILITY (DAYS, EVENINGS, WEEKENDS).**_

**About Us**

Under tappCONNECT Inc. we have five established divisions Greater Edmonton Taxi Service, Cliffs, Prestige Limousine, J&P Auto, and Prestige Transportation., We provide a supportive and progressive work environment for our employees that will not only challenge, but encourage new ideas and common-sense solutions. We focus on collaborative efforts and always take the time to see the funny side of life We offer a competitive compensation package and are strong believers in work/life balance.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Weekends as needed

Application question(s):

- Please state your wage range expectation based on your experience dispatching 1-ton tow operators.
- You must be able to work 8 hour rotating shifts (40 hours/week). Yes or No.

**Experience**:

- Dispatching tow trucks: 1 year (preferred)

Work Location: In person

  • Towing Dispatcher

    2 days ago

    Edmonton, AB TN C, Canada Cliffs Towing Full time $40,000 - $70,000 per year

    HAVE YOU WORKED AS A TOW DISPATCHER FOR A TOWING COMPANY?If so, APPLY NOW We are not hiring transport dispatchers.If you enjoy a fast-paced, challenging environment while providing excellent customer service skills, you would be a great addition to our teamYou have strong communication and English skills and have the ability to work under pressure along with...

  • Dispatcher - Towing

    4 days ago

    Edmonton, Canada Cliffs Towing & Transport Ltd. Full time

    _**We are seeking a strong Dispatcher, experienced in the towing industry!**_ You have strong communication and English skills and have the ability to work under pressure along with a knack for problem-solving while dealing with information from multiple sources. You are customer service oriented, well mannered, professional, detail oriented with advanced...

  • Dispatcher - Towing

    1 week ago

    Edmonton, Canada Cliffs Towing & Transport Ltd. Full time

    _**We are still seeking a strong Dispatcher, experienced in the towing industry! **_ You have strong communication and English skills and have the ability to work under pressure along with a knack for problem-solving while dealing with information from multiple sources. You are customer service oriented, well mannered, professional, detail oriented with...

  • Dispatcher - Towing

    4 days ago

    Edmonton, Canada Cliffs Towing & Transport Ltd. Full time

    _**HAVE YOU WORKED IN THE TOWING INDUSTRY AS A DISPATCHER?**_ - **If you enjoy working in a fast-paced, challenging environment while providing excellent customer service skills, you would be a great addition to our team! APPLY NOW!**_ You have strong communication and English skills and have the ability to work under pressure along with a knack for...

  • Dispatcher - Towing

    1 week ago

    Edmonton, Canada Cliffs Towing & Transport Ltd. Full time

    _**In order to apply, you must be well experienced in dispatching tow trucks! **_ You have strong communication and English skills and have the ability to work under pressure along with a knack for problem-solving while dealing with information from multiple sources. You are customer service oriented, well mannered, professional, detail oriented with...

  • Tow Truck Dispatcher

    6 days ago

    Edmonton, Canada Kingsway Towing Full time

    **Kingsway Towing Group** **Seeking Full time Dispatcher** **You must have strong dispatching experience in the Towing Industry** - **You have the ability to work under pressure along with an ability for problem-solving while dealing with information from multiple sources? You are customer service oriented, well mannered, professional and detail oriented,...

  • Dispatcher - Towing

    2 weeks ago

    Edmonton, Canada Cliffs Towing & Transport Ltd. Full time

    You have strong communication and English skills and have the ability to work under pressure along with a knack for problem-solving while dealing with information from multiple sources. You are customer service oriented, well mannered, professional, detail oriented with advanced technical skills. The dispatcher will be responsible to coordinate the...

  • Towing Dispatcher

    1 week ago

    Edmonton, Canada Bora Towing LTD Full time

    Overview Are you ready to be part of a growing business that is setting new standards in its industry? Bora Towing LTD is Providing quality tow truck services in Edmonton area since 2013, in Edmonton ,Alberta. At Bora towing we love what we do and how we help our customers every single day. We are a fast-growing company and are looking for loyal team...

  • Dispatcher - Towing & Transport

    2 days ago

    Edmonton, Canada Cliffs Towing & Transport Ltd. Full time

    **You must have strong dispatching experience in both Towing & Transport drivers!** - **You have the ability to work under pressure along with a knack for problem-solving while dealing with information from multiple sources? You are customer service oriented, well mannered, professional, detail oriented with advanced technical skills, so join our...

  • Tow Truck Dispatcher

    2 weeks ago

    Edmonton, Canada Bora Towing LTD Full time

    We are looking for a dedicated dispatcher/call taker to join our team in person. We are a rapidly growing, Edmonton area based Towing company providing roadside assistance & transport. **Job Description**: - Process incoming calls, outgoing calls, and customer service inquiries. - Handle high call volumes - Professional attitude - Dispatch tow trucks based...