Fulfilment Operations Team Leader

4 days ago

Ottawa, Canada IKEA Full time

**Job ID**: 269790

**Date posted**: 02/01/2025

**What you'll need to have**
- University degree in Economics, Logistics, Supply Chain Management, or relevant experience with proven performance in a retail and/or logistics role.
- 1-2 years of experience in leading people, with a proven track record of successful leadership that delivers both business results and people
- Business-minded approach with a clear customer focus and the ability to meet agreed budgets and goals.
- Excellent verbal and written communication skills.

**A day in your life with us**
- Lead the Fulfilment Operations team in the assigned area to ensure the highest goods availability and operational readiness at the lowest possible cost.
- Identify, recruit, retain, and develop talents within the Fulfilment Operations team to build a diverse, high-performing team capable of executing responsibilities confidently and ensuring future succession.
- Support the implementation of the Customer Fulfilment Sustainability agenda within the assigned unit operations environment.

**About this work area**
We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us. We’re passionate about working together to improve the customer experience at IKEA

**WHY YOU WILL LOVE US**
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

- Wellness days (in addition to your vacation days)

Extended health, dental, and vision coverage (for you and your family)
- RRSP with IKEA contribution matching options
- Eligibility for our annual IKEA bonus incentive plan
- Flexible spending account
- Life insurance
- Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
- Parental leave
- Bereavement leave
- Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

The starting yearly salary for this position ranges from $ 58,960 to $ 66,330 and will be based on relevant work experience.

In the IKEA world, this position is officially referred to as Fulfilment Operations Team Leader

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