Campus Business Standards and System Associate

**About Spirit of Math**:
With over 30 years of success, Spirit of Math is an innovative leader in after-school mathematics education for high-performing students. Located at more than 40 campuses across Canada. From our after-school classes and campuses to our expanding series of math workbooks and training for educators, Spirit of Math is changing the equation for inquisitive minds around the world.

**Description**:
The Campus Operations Standards and Systems Associate is responsible for the ongoing development, delivery, and enforcement of the business and education standards and systems for Spirit of Math, Spirit of Technology, Spirit of English, and any other programs that fall under the umbrella of Releasing the Genius. This position will assist the Manager, Campus Operations Standards and Systems in documenting, organizing, maintaining, communicating, and training of campus education and business systems and standards. This includes content development, maintaining and editing of the operations manual, initial, and ongoing education and business training, inspecting and auditing campuses, and additional tasks to ensure the quality of the Campus Operations standards and systems. In addition this includes the content development for Spirit of Math (SoM), Spirit of English (SoE), and Spirit of Technology (SoT) programs offered for student classes and programs as well as courses for educators and business people. The position requires travel primarily throughout the Greater Toronto Area however may be required to travel to campuses within Canada, and occasionally internationally.

**Skilled Knowledge & Experience**:

- Minimum of 3 years of experience within a similar role.
- High attention to detail, ability to document processes and maintain company standards
- Ability to conduct training sessions and provide effective feedback.
- Ability to use and adapt to new software including, Microsoft Teams, Excel, PowerPoint Jumbula, etc.

**Education**:
A degree from a recognized college or university.

**Responsibilities**:
This role reports to the Manager, Campus Operations Standards and Systems and is responsible for:

- Initiating, coordinating, and supervising projects as assigned.
- Contributing to the development of projects and to the development of the materials (e.g., online courses, manuals, booklets, videos) within the Campus Operations Systems and Standards Department
- Edit, maintain, document and communicate changes made to the operations manual company wide.
- Work collaboratively with other team members in the department and various departments to reach company goals and department objectives.
- Assist with carrying out the annual department plan and strategies to achieve the key specific objectives set for the year.
- Supports and conducts talent development and mentoring for campus employees.
- Doing quantitative and qualitative analysis of results that are collected from all programs and courses.
- Conduct business training based on the yearly schedule (or as needed).
- Develop and maintain education and business training and development courses.
- Ensure all campus employees have the minimum relevant training and skill sets required for their roles.
- Ensure systems are understood and properly implemented through audit and training.
- Create and assign employees to courses in Brightspace and Teams as needed.
- Conduct audits for assigned campuses and complete reports and present findings to Campus Operations Systems and Standards Manager with audit results for each campus.
- Update policies and processes as needed due to audit results shown at campuses.
- Assist with creation and honing of the audit process.
- Assist the Director of Campus Business Systems on any tasks and priorities pertaining to audits and inspections of campuses and etc.
- Travel to different campuses as required.
- Assist with creation of training programs to develop additional skill sets for current employees, such as leadership skills, etc.
- Assist in training and developing new talents (corporate and franchises) with regards to business operations.
- Conduct assessments for new and current talents
- Be fully knowledgeable on all systems and processes used.
- Other tasks as needed and as the department is developed.

To promote cooperation, inspire confidence, and release the genius in every child.