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Host / Hostess

3 weeks ago

Calgary, Canada SSP Full time

** $17.00 per hour plus tips**:

- ** Part-Time Availability**:

- ** Employee Assistance Program**:

- ** Employee Meal Plan**

**SSP Canada operates several restaurants throughout the Calgary International Airport, including: Chili's, Bistro on the Bow, Kitchen by Wolfgang Puck, Belgian Beer Cafe, and Bad Egg**

At SSP, our Host/Hostess position is often the first face our guests see when they enter our restaurant. Our Hosts/Hostesses are experts at several things:

- Making our guests feel at home from the moment they walk in
- Having warm, friendly smiles
- Respecting our customers
- Ability to answer questions about our restaurant and the airport

If you're looking for a place where you will meet hundreds of new people daily and make them feel welcome, come check us out We have a unique work environment that you'll only experience at SSP America

**Here are some things you can expect as a Host/Hostess**:

- Greet all guests in a courteous and professional manner and escort them to their table
- Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
- Assist guests with children and special needs, as required
- Present menus, answer questions and offer suggestions regarding food and service
- Inform servers and management of special needs and/or potential problems with guests
- Clear and reset counters or tables at conclusion of each course
- Ensure complete guest satisfaction
- Thank guests for their patronage upon exiting the restaurant

***Skills and Requirements**:

- Making our guests feel at home from the moment they walk in
- Having warm, friendly smiles
- Minimum 6 months' experience working in retail or food service environment
- High school diploma preferred
- Verbal and written communication
- Ability to read, speak, and understand the English language in order to communicate with guests and take orders
- Experience in dealing with problems involving customer service
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
- Food handlers permit as required by law