Host/hostess

4 days ago

Calgary, Canada Big Fish & Open Range (Marda Loop) Full time

Are you looking for a career with Calgary's best seafood and steakhouse restaurant? We are looking for Hosts/Hostesses to join our team If you are passionate about food, we want to hear from you

Must be willing to work weekends, holidays and evenings. Reliable, friendly, hardworking individuals are our jam

**Responsibilities**
- Greeting guests as they enter in a warm and friendly manner.
- Cross referencing booking systems as necessary and general management of the seating arrangements.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations and supporting on the dining room floor.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Setting and clearing tables.
- Providing great customer service.
- Acknowledging guests as they leave.

**Requirements and Skills**
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Restaurant experience a plus.
- Experience with OpenTable is an asset.
- Proserve

Please send resume & cover letter.

**Big Fish & Open Range provides the following inclusive hiring information**:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

**About Big Fish & Open Range**

Big Fish & Open Range began as a unique dockside style service to Calgarians in 2005 having been originally named ‘Big Fish.’ Evenings, weekday lunch, and weekend brunch, all featuring menu items unique to the Big Fish experience were served. Big Fish looked to continuously provided a better experience for guests by staying on top of the latest seafood trends. Big Fish also took pride in being an Ocean Wise Partner.

Open Range opened its doors in 2007 as a premier Calgary steak and chop house next door to Big Fish. It embodied the essence of Calgary; cutting edge, but comfortable and unpretentious. Open Range mixed modern with tradition, serving every cut of meat you would expect but preparing it with an interesting variation of flavours.

The vision of Big Fish & Open Range came to be in 2020 after success in providing a duel surf and turf experience. Rather than operating both businesses independently, the decision was made to combine both restaurant concepts - why have one when you can have both? Thus, customers have the opportunity to order from an expanded menu that offers a larger variety of options to appeal to all tastes and cravings.

**Job Type**: Part-time

Pay: From $15.00 per hour

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- Day shift
- Holidays
- Night shift
- Weekends as needed

Application question(s):

- Are you interested in eventually moving into a bartender or server position?

**Experience**:

- host/hostess: 1 year (preferred)
- Restaurant: 1 year (preferred)

Licence/Certification:

- ProServe (preferred)

Work Location: In person

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