Vice President, Easyhome Operations

Join one of Canada’s fastest-growing companies and be part of something extraordinary - welcome to **goeasy** At **goeasy**, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as **Waterstone Canada’s Most Admired Corporate Cultures**, **Canada’s Top Growing Companies**, and the **TSX30**, highlighting us as one of **the top performers on the TSX**. We’re also thrilled to be named a **Greater Toronto Top Employer** and proudly certified as a **Great Place to Work®.** These honours reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through **easyhome**, **easyfinancial**, and **LendCare**. If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you Join us, and together, let's create a future of financial empowerment.

**Role Overview**:
The **Vice President, easyhome Operations,** will be a pivotal leadership role responsible for the transformation of the easyhome business. As an established yet evolving Canadian brand, easyhome is entering a new chapter — one focused on operational excellence, scalability, and innovation. This role combines hands-on retail operations expertise with a future-facing mandate to drive organizational transformation, enhanced data insights, and operational efficiency across the easyhome network.

This leader will serve as a key enabler for our Divisional Vice Presidents (DVPs), freeing these leaders to focus on sales by taking ownership of operational initiatives, performance insights, and cross-functional execution. Core functional areas of oversight include: Retail Operations, Merchandising, Analytics and Insights, Real Estate & Facilities

**Key Responsibilities**:
**Operational Leadership & Transformation**
- Lead the operational strategy for easyhome, ensuring excellence across store operations and alignment with business growth goals.
- Design and implement scalable operational frameworks that optimize processes and integrate automation for current and future expansion.
- Partner with DVPs to support store-level execution, relieving them of project burden and enabling focus on sales performance.

**Data & Performance Management**
- Build robust analytics capabilities that generate actionable insights across core and emerging business lines.
- Manage the Audit & Inspection function to ensure regular field visits and compliance with operational standards.
- Advocate for system enhancements to improve data flow and insight generation, operating effectively within current system limitations.

**New Business & Product Development**
- Lead the evaluation, incubation, and operationalization of new business initiatives, including affiliate verticals such as telco and value-added services.
- Develop models for new product deployment and performance tracking across the network.

**Cross-Functional Collaboration & Vendor Management**
- Serve as a key liaison between easyhome operations and enterprise functions such as Marketing, IT, Finance, and Real Estate.
- Collaborate with Marketing to align brand execution, local store marketing, and campaign deployment.
- Optimize purchasing practices to drive cost efficiencies and leverage buying power, while developing strategic vendor relationships aligned with business goals.

**Real Estate, Facilities & Organizational Efficiency**
- Provide strategic input into real estate planning, including site selection, lease strategy, store maintenance, and construction priorities.
- Establish streamlined processes for managing ongoing maintenance requests and operational tickets.
- Identify opportunities for continuous improvement in organizational structure, roles, and workflows to enhance productivity and clarity.

**Key Qualifications**:

- A minimum of 10 years of leadership experience in retail operations or consumer-focused business environments, with at least 5 years in a senior management or executive role.
- Bachelor's degree in Business Administration, Operations Management, or a related field. MBA or advanced degree is a plus.
- Proven expertise in driving operational transformation, process optimization, and implementing scalable frameworks that align with business growth objectives.
- Strong background in data analysis and performance management, with the ability to leverage insights to drive operational efficiency and business performance.
- Experience leading cross-functional teams and collaborating with departments such as Marketing, IT, Finance, and Real Estate to align strategies and drive exec