Logistics Manager

**Job Title**:Logistics Manager

**Location**:Barrie, Ontario

**Shift Time**:8:00am to 4:30pm

**Terms**:Permanent Full-Time

**Salary**:TBD

**Reports To**:President / Leadership Team

**Job Purpose**:
To manage and develop e-commerce opportunities that will include warehousing, transportation (courier and LTL), client transitioning, carrier relationships and procurement and quotations for clients.

Providing pricing tariffs for new and existing customers, respond to RFP’s, participate in customer discovery calls, and establish annual GRI’s. Source additional service providers while creating a buying strategy that considers the company budget and necessary pricing strategies and then matching vendors to meet customer demands and expectations.

**Responsibilities**:

- Develop and direct logistic processes and establish ongoing improvement plans for freight management, vendor routing, and carrier management.
- Monitor performance metrics for transportation, shipping and receiving.
- Screen, analyze, and report on weekly and monthly logistics key performance indicators along with implementing process improvements wherever possible.
- Align with senior leadership to develop the company’s short and long-term goals/projects, and then plan logistics strategically to enable the achievement of those goals.
- Evaluate standard warehousing and fulfillment procedures for White Glove, Courier, and LTL such as receiving, picking, and packing, for speed, efficiency, and quality of throughput.
- Manage carrier implementations and establish service level agreements to ensure services are delivered as promised.
- Handling e-commerce, quoting, and integration in collaboration with senior leadership in request for proposal (RFP), and request for quote (RFQ) processes.
- Review and negotiate contracts with vendors and suppliers
- Oversees Application Programming Interface and Electronic Data Interchange technologies
- Participate in the full cycle of the onboarding and account maintenance process for new clients.
- Regularly meet and evaluate service partners ensuring they continue to meet company needs
- Continuously optimizing operations and finding effective ways to both reduce spending and enhance the customer experience.
- Organize staff training, development, and performance reviews.

**Professional & Educational Background**:

- 10-15 years of experience in Freight Forwarding and 3PL industry is required.
- Bachelor’s degree or Master’s degree in supply chain management, transportation, economics, business administration, project management, or a similar field is required.
- Strong experience in e-commerce, quoting, negotiation and integration is required.
- The designation Supply Chain Management Professional (SCMP) or registration in the educational program of the Supply Chain Management Association is considered an asset.
- Lean & Six Sigma certifications considered an asset is considered an asset.

**Mindset & Personality**:

- ** Strategic**: Takes initiative and a strategic approach to day-to-day operations
- ** Driving**: Persistent in achieving goals and objectives for the organization
- ** Persuasive**: Able to influence others in achieving the organization’s goals and objectives
- ** Proactive**: Takes initiative and an organized approach to day-to-day operations as well as future needs
- ** Responsive**: Committed to a high level of responsiveness both inside our business and with our customers and vendors

**Skills & Ability**:

- ** Leadership**: Able to promote growth within the department through feedback, supervision, support and training
- ** Problem Solving**: The ability to troubleshoot using experience and research on best practices
- ** Communication**: Has excellent active listening skills and communicates effectively in both written and verbal formats including proficiency in spelling, grammar, and punctuation.
- ** Organization**: Must be highly organized, detail-oriented, and able to shift from one priority to another as required.
- ** Multi-tasking**: Must have strong multi-tasking abilities, be proactive and adaptable based on the needs of the company and the executives.

**North American Freight Forwarding Inc. offers great employee perks including**:

- Competitive compensation
- Extended health benefits
- Dental care
- Vision care
- Employee Assistance Program
- Life insurance
- RRSP program
- Casual work environment
- Engaging social activities and events throughout the year