Property Administrator

**POSITION**: Property Administrator

**DEPARTMENT**: Operations

**REPORTS TO**: Property Manager / Vice President, Operations

**LOCATION**: 100 Sheppard Ave, E., North York

**APPLICATION DEADLINE**: October 26, 2024

**COMPANY BACKGROUND**

The Terracap Group of Companies is a private equity real estate group based in Toronto. Our diverse portfolio encompasses over 4 million square feet of real estate across North America. The portfolio includes multi-residential, mixed use, hospitality, retail, and office as well as future development lands. Terracap delivers notable value enhancement through strategic acquisitions / investments, professional property & asset management, development, construction management, leasing and related services. Terracap’s investors represent some of the top-tier business leaders and high net worth families in both Canada and the United States.

The Property Administrator ensures that assigned properties within his/her portfolio are operated and maintained in a cost-effective, safe and efficient manner. The Property Administrator supports the Property/Facilities Manager in this activity. The role of Property Administrator is key to maintaining strong tenant relationships in both our residential and commercial properties.

**Key Responsibilities**
- Perform entry of payables, including coding and data input.
- Accounts receivable.
- Entry of all deposits and maintain records as necessary.
- Complete tenant statement of accounts.
- First point of contact for tenant queries regarding charges, concerns and issues regarding their unit.
- Respond to tenant queries regarding charges.
- Complete Rental Advice Notices to new tenants and all tenants annually.
- Keep track of tenant rental step ups and send notices to tenant.
- Complete monthly AR reports with updates on any arrears.
- Preparation of deposit slip for delivery to bank.
- Assist the Property/Facilities Manager with collection activities.
- Complete annual rent increase notices for residential tenants.
- Complete all notifications for residential tenancy collection enforcement including N4’s and other documents.
- Carry out proper notices for late payment, eviction, etc., for residential tenants.
- Track tenant commencement dates in order to ensure proper accounting and rent commencement.
- Prepare and ensure tenant execution of residential leases.
- Prepare request for credit checks and background checks on residential tenancies.
- Maintain current tenant contact information and update Yardi.
- Compile and distribute percentage rent invoices.
- Collect all tenant invoices.
- Coordinate repairs, maintenance and renovations for the buildings and monitor the cost of work and progress of the repairs.
- Prepare rent commencement letters for welcoming new tenants.
- Prepare tenant chargeback invoices.

QUALIFICATIONS
- Ability to communicate effectively and professionally. Excellent verbal and written communication skills. Must be fluent in written and spoken English.
- Enjoys interacting with people with the ability to be assertive, while maintaining a professional demeanour.
- Exceptional organizational and time management skills, with an ability to manage multiple demands, prioritize and complete tasks, be flexible and adaptable to change, and perform efficiently under tight deadlines.
- Meticulous attention to detail and accuracy.
- Proven negotiation skills.
- Strong math and account reconciliation skills.
- Demonstrated problem solving capabilities.
- Outstanding interpersonal skills and an ability to establish strong relationships with all levels of the organization as well as build relationships with outside resources.
- Remains positive and thrives in high pressure and stressful situations.
- Ability to function well in a high-paced environment.
- Solutions-oriented with an ability to think on your feet, anticipate needs/problems, and demonstrate personal accountability, initiative, and follow-through.
- Confidence, enthusiasm, and a can-do attitude - balanced by humility, good humour, and a willingness to learn.
- A motivated, resourceful, self-starter who can work independently and collaborate with team members with mínimal direction.

REQUIRMENTS
- 2+ years’ experience in a similar role within property management or commercial real estate industry.
- 2-5 years’ experience with accounts receivable.
- Computer literacy in Microsoft Office, including advanced knowledge of Excel and Word.
- Proficiency in Yardi Property Management software.
- Experience with contracts and leasing agreements.

**CONTACT US**

If you are looking for an outstanding challenge and an opportunity to work with an exceptional Team, and you believe you fully meet or exceed the qualifications outlined above, then we want to hear from you.

Pay: $60,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- North York, ON M2N 6N5: reliably co