Hospital Account Manager
2 weeks ago
**Reporting To**: National Hospital Account Manager
**Employment Type**: Permanent
**Location**: Multiple Remote - (Winnipeg, Manitoba)
**What you'll do**:
**Build Professional Engagement**:
- Leverages insights to teach key hospital stakeholders and healthcare professionals about their practice and environment to lead to positive business outcome.
- Seeks to continually understand the healthcare professional’s and the procurement environment, provincial and regional healthcare system policies, competitive activities, end user’s needs to develop account plans delivering on customer’s long-term goals.
- Develops strong professional relationship with key stakeholders while respecting internal customer policies.
**.**:
**Develop & Execute Operational Plan**:
- Develops, executes and monitors short-term and long-term account plan and presents to multi-discipline stakeholders.to position MJN as a valued partner
- Determine customer needs through consultative approach and understands customer internal processes, policies, priorities and roles.
- Articulate and position Nutrition Business Unit’s value proposition in the context of customer environment.
- Identifies key customer stakeholders leading to successful contract outcome.
- Liaises with marketing or other Nutrition internal stakeholders to provide customer insights that will guide future value offerings.
**.**:
**Provide Clinical Expertise and Supports**:
- Liaises with Medical marketing, Hospital Operations and Hospital Account teams to support Head Office projects
- Collaborates and supports Head Office in the development of material for customers.
**Leverage Resources in an Effective and Efficient Manner**:
- Utilizes the Customer Relationship Management (CRM) system to manage, monitor and plan activities.
- Maintains accurate and updated data as well as account activities in the system.
- Manages budget, makes strategic and effective use of resources available.
- Shares best practices with teams to achieve territory, regional and company’s objectives.
**How do you know you're a fit?**:
Competencies
- Facilitate structured discussions, meetings and strong ability to build consensus
- Communicates with confidence and handle difficult conversations effectively
- Drive performance, work independently to achieve goals and objectives that are aligned with company business priorities
- Have strong work ethic and can work in a compliant and regulated environment
- Ability to bring unique perspective and tailor communication to customers
- Ability to analyze critical market information to make informed decisions
- Possess strong interpersonal and organizational skills
- High proficiency with Microsoft Office tools and ability to learn and use new systems and technology in executing operational plans
- Must be willing to travel within the provinces
**.**:
Experience
- Minimum of 3 years relevant experience in hospital sales with a preference in infant nutrition with solid track record of success
- Comprehensive knowledge of clinical needs and healthcare procurement acquired through 5+ years of experience in the hospital environment.
- Experience in Pediatric Nutrition as Neonatal Nurse or Neonatal/Pediatric dietitians an asset.
Comprehensive knowledge of the health care industry, healthcare systems Education
- Bachelor’s Degree in Life Sciences - Nutrition or Nursing or Business
- Registered Dietician or Registered Nurse is an asset
**Equality**:
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
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