Service Manager

2 weeks ago

Corner Brook, Canada Brandt Full time

Brandt is currently seeking a Service Manager for our Corner Brook and Grand Falls locations, based out of Corner Brook. The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident heavy duty mechanics.

Duties & Responsibilities
- Managing service workflow
- Enforcing standards, policies, and reporting practices are followed to established standards
- Development and management of the Service Department budget to meet financial and operational goals
- Preparing quotes for customer work orders; opening & closing work orders
- Inspect/operate customer equipment as part of resolving concerns/diagnostics
- Monitor service revenue and expenses monthly
- Ensure work is performed according to established safety and industry standards
- Reviewing employee performance against goals on an ongoing basis

**Required Skills**:

- Able to communicate effectively and professionally with customers, employees, and branch personnel at all levels
- Must be able to travel to customer worksites, and as required, operator and work on or around heavy equipment
- Has the confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently
- A recent driver's abstract will be required

Required Experience
- Demonstrates a strong commitment to occupational health and safety
- 5-7 years’ progressive, combined experience in service, management and business (i.e. journeyperson heavy duty mechanic, combined with 3 years’ management/supervisory experience in the heavy duty equipment industry
- Has a solid foundation of knowledge and skill in the operation of a heavy duty equipment dealership
- Demonstrated ability to organize work, set priorities, and achieve work related objectives and goals
- Demonstrates a strong customer service orientation, and exercises sound judgment when dealing with customers

  • Service Technician

    4 days ago

    Corner Brook, Canada Petro Service Limited Full time

    Petro Service Limited is an industry leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, Petroservice evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland. Our customers include owners and operators in retail...

  • Food Service Manager, Seasonal

    1 week ago

    Corner Brook, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Financial Services Manager

    21 hours ago

    Corner Brook, Canada Western Group of Companies Full time

    Western Mazda is looking for an experienced and successful Financial Services Manager to join our team. - Administer contracts pertaining to the lease of new and used vehicles with various lending institutions. - Promote and sell products designed to protect customers' investments; including but not limited to insurance(s), warranties and other financial...

  • Emergency Medical Dispatcher

    3 days ago

    Corner Brook, Canada Reliable Ambulance Service Ltd Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: Experience an asset **Work setting**: - Urban area **Tasks**: - Maintain work records and logs - Perform general office duties - Provide customer service - Advise vehicle operators of traffic and other...

  • Assistant Store Manager – Lead Team, Service

    2 weeks ago

    Corner Brook, Canada Dollarama Full time

    A retail company in Corner Brook is seeking an Assistant Store Manager to support daily operations and ensure customer satisfaction. The role involves staff management, merchandising, and exceptional customer service. Candidates should have at least two years of supervisory experience and be available for flexible hours. This full-time position offers...

  • Assistant Store Manager – Lead Team, Service

    3 weeks ago

    Corner Brook, Canada Dollarama Full time

    A retail company in Corner Brook is seeking an Assistant Store Manager to support daily operations and ensure customer satisfaction. The role involves staff management, merchandising, and exceptional customer service. Candidates should have at least two years of supervisory experience and be available for flexible hours. This full-time position offers...

  • Social Services Case Manager

    6 days ago

    Corner Brook, Newfoundland and Labrador, Canada Memorial Healthcare Full time

    At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.Summary:Collaborates with physicians, nurses, and multidisciplinary team members to develop a...

  • Social Services Case Manager

    2 days ago

    Corner Brook, Newfoundland and Labrador, Canada Memorial Healthcare Full time

    At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.Summary:Collaborates with physicians, nurses, and multidisciplinary team members to develop a...

  • Service Supervisor

    2 weeks ago

    Corner Brook, Canada Toromont Cat Full time

    Toromont Cat is looking for a Service Supervisor to join the team in Corner Brook, NL! The Service Supervisor is a main liaison for corporate initiatives, providing leadership and direction to a team of technicians, ensuring the highest quality of standards meets consistent customer satisfaction in conjunction with the operations and increased market...

  • Customer Service Representative

    2 days ago

    Corner Brook, Canada BMO Full time

    Application Deadline:01/30/2026Address:1 West StreetJob Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various...