Emergency Medical Dispatcher
5 days ago
Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
**Work setting**:
- Urban area
**Tasks**:
- Maintain work records and logs
- Perform general office duties
- Provide customer service
- Advise vehicle operators of traffic and other problems
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Handle wake-up calls
- Knowledge of highway trucking and associated rules and regulations
- Operate computer-aided communications and dispatching equipment
- Operate radio equipment
- Receive requests for emergency assistance or service
- Record mileage, fuel use, repairs and other expenses
**Computer and technology knowledge**:
- Dispatch management service software
- Monitoring and tracking software
- Database software
- Operate GPS (Global Positioning System) and other navigation equipment
- Switchboard 1-25 lines
- Internet
**Service experience**:
- 911 Emergency Services
**Security and safety**:
- Criminal record check
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Tight deadlines
- Work under pressure
**Personal suitability**:
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
**Screening questions**:
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Long term benefits**:
- Group insurance benefits
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