Site Lead

**Site Lead, 1JustCity**

**Full-time Permanent**

40 hours per week

**Anticipated start date**:As soon as possible

**Salary**:Starting wage commensurate with experience

**Shift**: 8:00 a.m. 4:30 p.m. with flexibility to work evenings or weekends as required.

**Supervises**: Volunteers, Program Support Staff, Summer Students, Practicum Students, Interns.

**Reports to**: Executive Director

**About 1JustCity**

1JustCity operates drop-in sites in three vulnerable Winnipeg neighborhoods: the Osborne Village, Pimicikamak Wellness Centre, and West Broadway. In the winter months, we also operate an Emergency Overnight Warming Shelter called Just a Warm Sleep.

We provide services to over 1200 unique individuals weekly and work with people living in poverty; experiencing homelessness or precarious housing, mental health issues and/or addiction, social isolation, oppression due to race or gender identity, and more.1JustCity takes a non-judgemental, trauma-informed approach to service delivery.

Learn more:.

**Responsibilities**:
The Site-Lead is a senior position at 1JustCity. The Site Lead is responsible to the Executive Director and for oversight of the site’s daily operations, developing strong community partnerships, providing support and oversight to staff, volunteers and students. The Site Lead coordinates the program, events and resources that provide our guests with a safe, inclusive, and supportive welcoming community. The Site-Lead implements operational policies, procedures, as well as provides leadership to other team members.

**Human Resources**:

- Support the Executive Director with recruitment, orientation, and training of staff, and in determining appropriate staffing requirements for programs and services.
- Recruit, screen, and onboard volunteers, ensuring all required shifts are filled and daily tasks are assigned and completed. Provide ongoing feedback to volunteers, and provide training opportunities to volunteers
- Coordinate staff, volunteers, and activities in the drop-in.
- Model and facilitate respectful communication among the staff, volunteers and participants, respond to escalating situations when needed, ensure health and safety protocols are followed, and ensure the drop-in space operates in a safe, respectful, and organized way.
- Ensure items that need to be repaired or replaced are attended to, and that physical site inside and out is maintained to the highest standard of cleanliness.
- Manage volunteer recruitment, on-boarding, orientation, training, and assignment of tasks.
- Participate in the leadership team and help to coordinate volunteer appreciation, guest celebrations, fundraisers, and other events.
- Hold regular team meetings and participate in leadership and staff meetings. Provide regular site updates and program-specific matters. Attend leadership meetings, and any committees assigned. Participate in external meetings representing 1JustCity, as assigned.
- Ensure staff attendance is shared in a timely manner with the Executive Director and before payroll dates to the Finance Administrator. Observe organizational policy and all current legislation and regulations.
- Review organizational policy with employees on a regular basis, and refer to policy for direction.
- Supervise program and support staff and provide formal and informal feedback, as outlined in our policies. Ensure staff and volunteers understand their roles and responsibilities, and receive feedback, mentoring, encouragement, and support.
- Ensure staff and volunteers are kept apprised of 1JustCity happenings and events.

**Operation of Drop-in**:

- Collect and provide data required for grants, and ensure objectives required by funders/grantors are implemented. Build and coordinate relationships within the community to provide on-site programs, activities, donations, and/or monetary support.
- Oversee, monitor, and assess the day-to-day operation of the drop-in, overseeing the delivery and coordination of programs.
- Coordinate with other site leads regarding program services for guests across all sites.Ensure the facility and services adequately meet the physical, social, spiritual, and cultural needs of the guests and that everyone’s health, safety, comfort and well-being is protected. Ensure the physical site is well maintained and meets health as well as cleanliness standards throughout.
- Be aware of the attendance trends (GST, mid-month cheques, child care benefit, end of month cheques, CPP etc.). Based on historical data, provide volunteers with guidance as to how many guests to prepare for each day.
- Distribute food to guests in a responsible and sustainable manner.
- Identify and mitigate organizational risk, foster opportunities to improve service.
- Work with volunteers and staff to assist guests in becoming connected to a community. Foster connections between guests to help them feel they belong and are included in their community.
- Provide supervision, oversight, direction and