Business Automation Specialist
2 days ago
Business Automation Specialist
About Queen's University
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
Come work with us
Job Summary
**A Brief Overview**
We are seeking an entry-level Business Automation Specialist to join the Faculty of Education's IT team. As a member of our development and operations (devOps) team, you will work under the guidance of experienced developers to design and implement low-code solutions to streamline and automate business processes. You will need to have a basic understanding of low-code development environments and be comfortable using the Salesforce and Microsoft automation toolsets.
**Job Description**:
**What you will do**
- Supports platform maintenance, including performing regular system checks, tests, configurations, integrations, updates, and release management.
- Tests new protocols and technologies, and troubleshoots issues.
- Assists with research for new projects including gathering, analysis, scoping, and testing.
- Updates and maintains documentation for platform solutions.
- Other duties as required in support of the department and/or unit.
**Required Education**
- Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.
**Required Experience**
- More than 2 years and up to and including 3 years of experience.
Consideration may be given to an equivalent combination of education and experience.
**Job Knowledge and Requirements**
- Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
- Provide consultation and advice on non-straightforward and/or complex issues.
- Interaction with others typically requires interpersonal skills and the ability to understand and influence.
- Adapt messages to meet the needs of the intended audience.
- Build relationships, trust and credibility.
- Manage own work and may train and review the work of casual employees, work study students and/or volunteers, to see commitments through to completion.
- Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.
- Participate in project team meetings and develop individual project plans.
- Lead procedural or technological change within a unit.
- Identify new problems and seek information and input to fully understand the cause of problems.
- Identify opportunities to improve the effectiveness and efficiency of work processes.
- Draw logical conclusions and provides opinions and recommendations.
- Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
- Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.
Employment Equity and Accessibility Statement
**Skills**
**Reference**
- 334354
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