Business Process Improvement Consultant

**Careers that Change Lives**

Responsible to assess, lead and implement business projects throughout the organization, including lean, continuous improvement, and other required initiatives. Ensure deployment activities are directly linked to the strategic and tactical objectives of the sub-region, emphasizing efficiency and effectiveness of business processes, and enabling breakthrough process design, changes and improvements. Diagram and evaluate new and existing processes while developing strong operating metrics to provide data for process measurement, identifying indicators for future improvement opportunities. Drive and share re-engineering techniques to improve process performance and product/experience quality while facilitating and factoring in outcomes of cost/benefit analysis. Provide strategic plan development and execution. Lead Lean and Six Sigma projects, programs and transformational activities to drive quality improvement and financial savings. Manage organization evolution, due diligence, integration and handoff to process owners with clear metrics/monitoring to ensure continued success. Implement global process improvement, preventive and corrective actions (CAPA), automation and insourcing/outsourcing, as applicable.

**A Day in the Life
**Responsibilities may include the following and other duties may be assigned.
- Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma).
- Diagrams and evaluates existing processes.
- Organizes, leads and facilitates cross-functional project teams.
- Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
- Collects data to identify root cause of problems.
- Measures performance against process requirements.
- Aligns improvement to performance shortfalls.
- Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
- May deliver presentations and training courses including measurement, analysis, improvement and control.
- Surveys and analyzes best practices for techniques and processes.
- Communicates team progress.
- Performs cost and benefit analyses.
- Responsible for reporting complaints and Adverse Drug Reactions (ADR)
- Develops metrics for all projects throughout the project life cycle to measure success at all stages, and operating mechanisms for sustainability in the aftermath of all projects undertaken

**Must Have: Minimum Requirements
- Bachelors degree required
- Requires a University Degree and minimum of 10 years of relevant experience, or advanced degree with a minimum of 8 years of relevant experience
- Lean Sigma training/certification

**Nice to Have**
- Masters preferred
- Fluency - English/French
- Lean Six Sigma Black Belt

**About Medtronic**

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)