Disability Management and Employee Relations Specialist

**Disability Management and Employee Relations Specialist**

**Take a central role**

The Bank of Canada has a vision to be a leading central bank—dynamic, engaged and trusted—committed to a better Canada. No other employer in the country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all Canadians. You will be challenged, energized and motivated to excel in our environment.

Building on the principles that have always guided us - excellence, integrity and respect - we strive to be forward-looking and innovative, to welcome people with diverse perspectives and talents, and to earn trust by living up to our commitments and by clearly explaining the intent of our policies and actions.

With our defined-benefit pension plan, benefits, and high flexibility for work life balance - find out more about why we are annually ranked as one of Canada's top employers: Working Here - Bank of Canada

Find out more about the next steps in our Recruitment process.

**Did you know?**
When you join our HR team, you become part of a dynamic, solutions-focused group committed to innovation, collaboration, and continuous growth. You bring adaptability, creativity, and a positive mindset to every opportunity and challenge. You are passionate, results-driven, and recognized for your ability to think critically and deliver meaningful outcomes.

You work seamlessly with colleagues and clients, offering expert guidance in your field while contributing your insights across the broader HR landscape. Your curiosity and commitment to lifelong learning fuel your desire to expand your knowledge, elevate your impact, and help shape a healthier, more inclusive workplace.

In return, we invest in your professional development, providing exposure to diverse projects and cross-functional initiatives within a supportive, multidisciplinary HR environment.

**What you will do**

Reporting to the Director, Employee Relations, the Disability Management Specialist plays a critical role in supporting a healthy, productive, and inclusive workplace. This position provides expert advice, guidance, and coaching to employees, leaders, and HR partners on all aspects of early intervention, workplace accommodation and disability case management.

The Specialist will also oversee and manage relationships with external service providers, ensuring adherence to contractual obligations, industry best practices, and the high standard of support expected by our employees.

**Your future responsibilities**

As our Disability Management Specialist you will:

- Lead end-to-end disability case management, ensuring safe, timely, and well-supported return-to-work outcomes.
- Guide and support employees and management through various early intervention programs to assist employees dealing with health issue(s).
- Develop and implement individualized workplace accommodation plans.
- Ensure vendor management and case facilitation with third party providers for all aspects of disability management, including, At-Work Services, and accommodations.

**What you need to succeed**

- Knowledge and understanding of Disability Management best practice and applicable legislations as well as relevant policies, guidelines and resources.
- Minimum of 5 years of experience managing and delivering a disability management program, with responsibility for vendor management and reporting;
OR

**Your knowledge and skills**

- Knowledge of the Canadian Human Rights Act and in particular the Duty to Accommodate
- Working knowledge of accommodation principles and privacy legislation
- Knowledge of the Canada Labour Code
- Strong problem solving skills and ability in exercising sound judgment
- Demonstrated ability to navigate sensitive and complex conversations.
- Skilled at adapting communication style to effectively engage diverse audiences, from individual employees to senior leadership.
- Detailed orientated and strong organizational skills
- Basic proficiency with Microsoft Office suite

**Nice-to-have**

- Certified Disability Management Professional (CDMP)
- Knowledge and understanding of Employee Relations principles and practices

**Your education and experience**

The position requires a post-secondary education in human resources management, industrial relations or a related field and 5 years of experience in a client-focused role; an equivalent combination of education and experience may be considered.

**Innovative Mindset**

**Language requirement**

**What you need to know**-
- Priority will be given to Canadian citizens and permanent residents
- Security level required: Be eligible to obtain Reliability
- Relocation assistance may be provided, if required
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.**Hybrid Work Model**

The Bank offers work arrangements that provide employees with flexibility, enable