Data Analyst

**Life at Plume**

At Plume, we believe that technology isn't about moving faster, it's about making life's moments better. Which is why we've built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.

We now deliver services to over 35 million locations globally and have managed over 1.2 billion devices on our platform. We're expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Communications Service Providers (CSPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.

With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can't do it exceptionally well, we don't do it. It's how we've assembled a team of world-class builders, thinkers, and doers. And it's how we're reinventing what's possible every day.

**Opportunity**

Plume's Security Services team is looking for a Data Analyst with networking knowledge that is highly motivated to work on problems focussed on securing and improving the lives and online experiences of millions of people. Join our mission in leveraging state-of-art ML and AI technologies to build the next-generation of self-driving networks, which can monitor, detect and remediate common network issues.

**What You'll Do**
- Perform data preparation activities, such as collecting, cleaning, and organizing, working with multiple teams to resolve or remediate data quality issues
- Build and maintain domain expertise in relevant data sets and be able to think strategically about what data is critical to capture, and what data questions can be answered
- Define measurement frameworks and KPIs for security services; prototype and build reports in Tableau dashboards
- Identify new internal and external data sources that can widen our understanding and value of our products and services
- Collaborate with Product Managers, other Data Scientists and networking experts on our team to ideate on enhancements to our services based on data

**What You'll Bring**
- Education Requirements: BS/MS/PhD in Computer Science, Data Science, Electrical Engineering or a related technical field, or equivalent with 5+ years of relevant industry experience
- Strong background in data analysis and have at least 2 years hands on experience dealing with networking data
- Experience with SQL, Python, Databricks
- An understanding and experience with ETL, data analytics, and machine learning
- Data visualization tools, such as Power BI, Tableau
- Basic knowledge of computer networking, TCP/IP, L3-L7 network protocols
- Strong understanding and practical experience with regular expressions
- Strong team player with excellent written and verbal communication skills

LI-REMOTE

**About Plume**

As the creator of the only open, hardware-independent, cloud-controlled experience platform for CSPs and their subscribers, Plume partners with over 250 CSP customers, including some of the world's largest such as Comcast, Charter, Liberty Global, and J:COM.

Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume's software-defined network allows CSPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.

Backed by investors such as Insight Partners and SoftBank Vision Fund 2, Plume is now valued at $2.6B, having added over $500M in funding in 2021 alone.