Warehouse Supervisor

**Position Overview**

The Warehouse Supervisor are responsible for the front-line operation of the assigned work area. This includes ensuring that the employees under the supervisor’s direction consistently meets service, quality, productivity, and health and safety targets. The supervisor collaborates closely with customer service and the Management Team on day-to-day operational performance targets, meeting all daily, weekly, and monthly schedules and ensuring all company policies and processes are followed.

**What You Will Be Doing**
- Overseeing the department, the supervisor will provide clear, concise communication to employees on operational policies and procedures, taking necessary action as required
- Plan, schedule, assign and direct work to the employees
- Produce and analyze production reports, act where necessary to meet internal compliance requirements
- Ensure customer service, quality, and safety standards are met in an efficient and innovative manner; partner with all departments to address issues, where needed
- Ensure a safe working environment in accordance with the Occupational Health and Safety Act and Company Health and Safety policies
- Communicates and coordinates with customer service to utilize labor efficiently to service our customers
- Ensure productivity targets are achieved
- Labor planning and allocation
- Champion change in a way that promotes and maintains high employee morale; strive for continuous improvements in all areas
- Manage team members coaching for growth and development; ensure department morale and engagement remains high
- Communicate daily to associates regarding production goals and company information

**About You**
- 1-5 years’ relevant experience in the warehouse industry including supervisory experience
- Previous experience working with picking, packing, and shipping
- Ability to work in a deadline driven environment
- Result orientated, Delegation, Problem Solving, Planning, Process Management
- Ability to maintain speed and accuracy against established targets
- Demonstrated leadership and communication skills a must
- Proficiency in written and spoken English
- Health and Safety knowledge and experience preferred
- Understanding of WMS and/ or experience in a RF environment Ability to lead and foster employee relationships. Individual should be willing to work in a fun, fast paced environment,
- 1-3 years previous leadership/management experience in a warehouse/distribution/retail environment or equivalent; Team player, motivated, driven
- Excellent written and verbal communication skills, strong analytical skills, interpersonal skills and planning skills
- Excellent problem-solving ability, high sense of urgency
- Must have the ability to act independently and ability to work collaboratively within a team
- Ability to work in a fast-paced and deadline-oriented environment
- Self-motivated with critical attention to detail, deadlines, and reporting

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

COVID-19 considerations:
In line with Health recommendations and risk assessments
Remote interview process available
In-person interview process available
Personal protective equipment provided or required
Social distancing guidelines in place
Virtual meetings

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- warehouse: 2 years (required)