Technical Onboarding Manager

1 week ago

Vancouver, Canada Fintel Connect Full time

Fintel Connect is an award-winning, fast-growing fintech company that is looking for a driven, dynamic, results-oriented leader to join our onboarding team, in the fast-paced world of influencer and affiliate marketing.

**Who We're Looking For**:
**What we offer**:

- Competitive base salary
- Comprehensive health and wellness benefits
- Demonstrated work/life balance
- 5 Paid personal days and three weeks paid vacation
- Paid volunteer hours
- A rapidly growing organization with opportunities for career advancement
- Team events & activities
- Business casual dress code

**What You'll Get To Do**:

- Intimately understand technical capabilities and confidently coordinate tracking solutions for launching clients
- Lead and drive the onboarding of all new Fintel Connect merchants, managing to strict timelines
- Develop, maintain, and evolve onboarding processes and required documentation to continually improve efficiency and the quality of launching client’s programs
- Understand and evolve optimal marketing tools (both internal and external) to launch a new client in a way that generates immediate results
- Content matter expert on Fintel Connect software
- Minimize uncertainty and avoid any unwanted surprises by reporting on and maintaining project timelines both with upper management and the client
- Work closely with senior executives and across other teams to create effective processes across the company
- Measure and report on the performance of onboarding clients to gain insight, identify trends and assess against goals

**What We’re Looking For**:

- University degree or diploma in information technology, marketing, communications, or related fields
- 5+ years of project management experience, ideally at a tech company
- Strong communication skills with the ability to speak clearly and persuasively
- Experience/consistent performance in a deadline-oriented environment due to tight time restraints and volume of work
- Ability to manage multiple projects and juggle priorities with a high attention-to-detail
- Adaptable team player that is career-oriented and wanting to strengthen their skills
- Self-motivated and demonstrates initiative
- Highly organized and thrives when to delivering to self-mandated deadlines
- Effective written and spoken communication in English (knowledge of French is considered an asset)
- Notions of how computing languages function, specially HTML and JavaScript would be considered an asset, but not required.
- Proficient in MS Word, Excel, Outlook, PowerPoint

**Why Fintel Connect?**

FC looks for employees who are self-driven, fun and have a sense of personal ownership. We promote a culture of “Out of the box” thinking in a creative and collaborative environment. From our supportive and robust onboarding to our fun social events you’ll feel like you’re a part of our team from day one. We invest in your career, support you in honing your strengths and skills and value your pursuit to grow within Fintel Connect. If you feel this is your “fit” reach out and let’s talk.

  • Onboarding Manager

    5 days ago

    Vancouver, Canada Intiveo Full time

    Onboarding Manager As an Onboarding Experience Manager at Intiveo, you’ll be the first impression and trusted guide for our new clients. You are the first trusted partner clients work with after signing, guiding them from the initial kickoff through full adoption of our Patient Engagement platform. You’ll translate big goals into actionable steps, build...

  • Onboarding Manager

    4 days ago

    Vancouver, Canada Intiveo Full time

    Onboarding Manager As an Onboarding Experience Manager at Intiveo, you’ll be the first impression and trusted guide for our new clients. You are the first trusted partner clients work with after signing, guiding them from the initial kickoff through full adoption of our Patient Engagement platform. You’ll translate big goals into actionable steps,...

  • Manager, Customer Onboarding

    5 days ago

    Vancouver, Canada Tipalti Full time

    Position SummaryAs the Manager, Customer Onboarding, you will work with the leadership team to achieve/exceed department/company goals including reducing time to go live, improving sales-to-conversion ratios, improving implementation quality, etc. In addition, you will recruit and hire new Customer Onboarding Managers including managing direct reports –...

  • Client Onboarding Specialist

    2 weeks ago

    Vancouver, Canada Quicktech Full time

    Job Title: Client Onboarding Specialist Location: Lower Mainland **Job Description**: As a Client Onboarding Specialist, you will be responsible for onboarding new clients onto the company's management platforms and deploying new company tools and standard configurations to existing clients. You will also support the managed teams in completing projects by...

  • Onboarding & Implementation Specialist

    5 days ago

    Vancouver, Canada VoPay International Inc. Full time

    **Onboarding & Implementation Specialist**_Location: Vancouver, BC _Full-Time_In Office Role _ **Opportunity**We are looking for an experienced Onboarding & Implementation Specialist who will lead customers through onboarding, integration, and successful deployment of VoPay’s embedded finance and payment orchestration solutions. This is a post-sales...

  • Onboarding & Implementation Specialist

    1 day ago

    Vancouver, Canada VoPay International Inc. Full time

    Onboarding & Implementation Specialist Location: Vancouver, BC Full-Time In Office Role About VoPay International Inc. VoPay’s Fintech-as-a-Service platform enables any business to embed financial services and payment capabilities into their existing applications, products, or services through a single, scalable API. Our integrated technology gives product...

  • Onboarding & Implementation Specialist

    23 hours ago

    Vancouver, Canada VoPay International Inc. Full time

    Onboarding & Implementation Specialist Location: Vancouver, BC Full-Time In Office Role About VoPay International Inc. VoPay’s Fintech-as-a-Service platform enables any business to embed financial services and payment capabilities into their existing applications, products, or services through a single, scalable API. Our integrated technology gives product...

  • Onboarding & Implementation Specialist

    20 hours ago

    Vancouver, Canada VoPay International Inc. Full time

    Onboarding & Implementation Specialist Location: Vancouver, BC Full-Time In Office Role About VoPay International Inc. VoPay’s Fintech-as-a-Service platform enables any business to embed financial services and payment capabilities into their existing applications, products, or services through a single, scalable API. Our integrated technology gives...

  • Client Onboarding Specialist

    2 weeks ago

    Vancouver, Canada Quicktech Full time

    As a Client Onboarding Specialist, you will be responsible for onboarding new clients onto the company's management platforms and deploying new company tools and standard configurations to existing clients. You will also support the managed teams in completing projects by performing assigned tasks. In this role, it is important to maintain a high level of...

  • Onboarding & Implementation Specialist

    5 days ago

    Vancouver, British Columbia, Canada VoPay International Inc. Full time

    Onboarding & Implementation SpecialistLocation: Vancouver, BC Full-TimeIn Office RoleAbout VoPay International Inc.VoPay's Fintech-as-a-Service platform enables any business to embed financial services and payment capabilities into their existing applications, products, or services through a single, scalable API. Our integrated technology gives product...