Salesforce Project Manager

**What you’ll do**:
As the Salesforce Project Manager, you’ll be the primary point-person responsible for planning, executing, and delivering Salesforce projects on time, within budget, and in accordance with the statement of work. Your efficient delivery of project outcomes, effective quality control, clear communication of expectations to stakeholders, and upward reporting to senior management are critical tasks that must be done throughout each project’s lifecycle. You strive to develop client relationships that position you beyond a pure project manager, but rather as an account manager and trusted advisor. You will also:

- Establish an SOW for each approved project, defining the project's goals, objectives, risks, assumptions, staffing levels, roles and responsibilities, work breakdown structure, milestones, and deliverables.
- Manage project activities throughout the lifecycle, including the allocation of adequate resources, scheduling, documentation, budget, and other factors necessary for success.
- Plan all project timelines, milestones, and deliverables using the appropriate software tools and waterfall/agile methodologies.
- Guide the teams throughout their efforts to produce deliverables according to specification.
- Hold regular stakeholder meetings in order to solicit feedback, input, and expectations; incorporate these into project plans.
- Reallocate resources across multiple projects where necessary; identify and resolve any resource allocation discrepancies.
- Produce regular reports (status, escalations, etc.) on the progress of projects; deliver these reports during regular stakeholder touchpoints.
- Track all project costs to ensure completion within budget; procure extra budget funding where necessary.
- Identify and resolve conflicts within project teams and associate work; create contingency plans to mitigate risk.
- Manage project dependencies.
- Conduct project retrospectives in order to identify areas for improvement; make recommendations based on findings.

In this position, you will have flexibility to be fully remote, or in office (Toronto, ON), or a hybrid of the two. Some international travel may be required for on-site client meetings and attendance of conferences.

**About you**:
You’re driven to deliver on project deadlines through teamwork, innovation and excellence. People describe you as persuasive, motivating, and organized. Your customer focus, leadership, and integrity are what will help you succeed in this role. Being the lead on a project energizes you, and you’re up for any curveball the day may bring. You want to work on a team with awesome people who have your back, and have a flexible hybrid or remote work schedule.

**What you’ll bring**:

- University degree in project management, or equivalent
- 5+ years of project management
- Thorough understanding of Jira
- Demonstrated success in project delivery and execution of project management methods
- Proven experience in SDLC including Waterfall and Agile
- Effective team relationship building and conflict resolution skills
- Strong creation and facilitation of meetings, feedback sessions, and project documents in order to create consensus among stakeholders
- Excellent written and verbal communication skills with ability to clearly communicate with all types of staff including technical, professional, and upper management
- Flexibility to adjust shifting priorities and deadlines
- Proactive issue identification and superb problem resolution skills

**Nice to have**:

- PMP Certification
- Experience as an Account Executive or Account Manager
- Experience with Eloqua, Marketo, Pardot, Marketing Cloud, or Hubspot

**About us**:
Salytics specializes in consulting and software development in the field of marketing and sales automation. We are a growing team of consultants and developers passionate about technology and enterprise software. Salytics is a Salesforce Partner, Bronze Adobe Solution Partner, and a Silver Oracle Marketing cloud partner. We work with some of the most exciting established brands as well as yet-to-be known high growth startups to help them launch and maintain their critical business infrastructure. It is our job to make these things work, help our clients master them and even build cool apps that help these technologies do things they have never done before.