Inside Sales Representative

**About Us**:
With over 60 years of industry experience, Gescan has 26 branches located across Western Canada. At Gescan, we leverage our strong global resource base, our local expertise, and our family-oriented values to deliver the best service to our customers and suppliers.

We are a proud member of the Sonepar Group, the world's largest privately-held electrical distributor. The Sonepar Group is present in more than 40 countries with over 45,000 employees. In Canada, we are represented by 7 locally managed electrical and industrial distributors and have over 110 locations with coverage in 9 provinces.
- **What’s In It For You?**_
- You will be joining a market leader with over 40 years of experience to help you elevate your potential.
- You will be working for the world's #1 privately held business to business distributor of electrical products and related solutions.
- A chance to get involved in the forever growing electrical industry.
- We house the largest inventory to better service our customers and deliver on sales commitments.
- An opportunity for career development across many business departments within our organization.

**Scope of the Position**

Responsible for developing and maintaining positive customer relationships and ensuring that customers are satisfied with overall service.

**Major Responsibilities**
- Contacting current customers and identifying new products and potential up-selling.
- Responding to and processing incoming calls, orders and opening new accounts.
- Developing customer base and sales leads by making cold and warm calls.
- Maintaining knowledge base on current products and learning about new products.
- Identify product(s) the customer requires that may not be stocked by the Company and sourcing the product(s).
- Providing pricing quotations and follow-up on quotes.
- Purchasing (direct orders), Credits/Debits and Returns - as required..
- Counter Sales (where applicable).
- Shipping & Receiving - daily verify orders and fill-in if the shipper/receiver is absent (where applicable).
- Providing basic technical support on products and product information.
- Troubleshooting (freight problems, expediting, etc), responding to inquiries and closing orders.
- Other duties as required.

**Education & Training**
- High School Diploma required.
- Knowledge of Microsoft Office required.

**Experience**
- 1-3 years of related experience.
- Product knowledge or industry experience preferred.
- Experience using inventory software preferred.

**Benefits and Perks**
- We offer a competitive salary, plus a full set of benefits, including:

- Flexible benefits program allowing you to choose from options that best fit you and your dependents’ needs. Benefit options include: Medical, Dental, Vision, Health Spending Account & RRSP matching.
- Employee Assistance Program, Tuition Reimbursement, Employee Discounts and a career path.
- Regardless of your benefits program, you will receive company paid Life Insurance, and employee paid disability.

**Social Media**:
Facebook: Gescan Canada
LinkedIn: Gescan
YouTube: GescanTV

**Next Steps**:
Sonepar places the planet and diversity and inclusion at the core of its vision driving our business ethos.

Today, Sonepar is the leading distributor of energy-efficient products, pioneering the energy transition and making sustainability a priority. At Sonepar, we firmly believe that every action is crucial in safeguarding the environment, driving our commitment to a more sustainable future. We have accelerated our own transition to efficient generation and use of electrical energy across our business and champion the innovation of sustainable solutions in the market. This commitment is tangible in our detailed Global CSR report, to learn more please visit:
**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- On-site parking
- Paid time off

Work Location: In person