Sales Associate

2 weeks ago

Cookstown, Canada Gap Factory Full time

**We are hiring**

**About the Role**

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

**What You'll Do**
- Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
- Promote loyalty by educating customers about our loyalty programs
- Leverage omni channel offerings to deliver a frictionless customer experience
- Support sales floor, fitting room, check out, and stock processes, as required
- Courteous and responsive to internal/external request
- Exchange and verifies job related information to provide support

**Who You Are**
- Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
- Able to handle customer interactions and potential issues/concerns courteously and professionally
- Use basic information-gathering skills to solve problems
- Ability to learn procedural knowledge acquired through on
- the-job training
- Outgoing, able to talk to anyone easily and confidently

Benefits at Gap Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.

*_please note, day shifts may begin as early as 6am while evening shifts may run until 10pm._

**Job Type**: Part-time
Part-time hours: 20-29 per week

Pay: From $15.50 per hour

**Benefits**:

- Casual dress
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Weekend availability

Ability to commute/relocate:

- Cookstown, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Day shifts require availability from 7am-4pm, will you be able to meet this?

**Experience**:

- Customer Service: 2 years (preferred)

Shift availability:

- Day Shift (required)

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