Front Desk Agent/supervisor
14 hours ago
'''Job Summary'''
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
'''Responsibilities'''
- Greet and welcome guests with a warm and friendly demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Assist guests with luggage storage, transportation arrangements, and other requests
- Handle guest complaints or concerns in a professional manner
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
'''Qualifications'''
- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent verbal and written communication skills
- Bilingual proficiency is a plus
- Familiarity with hotel reservation systems and phone etiquette
- Strong problem-solving skills and the ability to handle difficult situations with patience and professionalism
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
**Job Types**: Full-time, Part-time
**Salary**: From $17.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
Schedule:
- Monday to Friday
- Weekends as needed
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
-
Front Desk Supervisor
15 hours ago
Thunder Bay, Canada Courthouse Hotel Full timeJob Title**:Front Desk Supervisor Full Time** Reports To**:General Manager** Hotel**:The Courthouse Hotel, Thunder Bay** **Job Summary** **Duties**: - Manage all front desk activities, including check-ins, check-outs, and guest inquiries - Supervise front desk staff and provide training as needed - Maintain accurate records of room availability and...
-
Front Desk Agent
7 days ago
Thunder Bay, Canada Travelodge by Wyndham Thunder Bay Full timeJob Title**:Front Desk Associate** Reports To**:Front Office Manager** Hotel**:Travelodge by Wyndham, Thunder Bay** Postion**:Full Time Availablity (No Rescrticted Days)** A Front Desk Agent plays a crucial role in ensuring that customers receive excellent service during their stay at a property. Their primary responsibility is to facilitate a smooth...
-
Front Desk Agent
2 weeks ago
Thunder Bay, Canada Victoria Inn Hotel & Convention Centre Full timeThe Victoria inn is looking to hire as part of our Front Desk Team in the position of Guest Service Agent. **Job Requirements** - Demonstrated experience working as a Hotel Guest Service Agent r is a definite asset. - Demonstrated exceptional guest/customer service skills with a passion for anticipating and exceeding guest expectations; - Friendly and...
-
Front Desk Agent
3 days ago
Thunder Bay, Canada Courthouse Hotel Full time**Before Applying**-We currently have 1 opening in our front office department. We are looking for an individual with hotel experience, a strong customer service background, or a genuine passion for dealing with people, problem-solving, and sales. The applicant must also have experience to prove this. Applicants need to be comfortable working in a fast-paced...
-
Front Desk Agent
14 hours ago
North Bay, Canada Grounded Studios Full timeGrounded Studios was founded in 2014 by husband and wife team Adam and Krystal Gignac with the goal of creating an environment that would allow them to share their passion for yoga and martial arts with a community of great people. Over the years Grounded Studios has grown to a management team of 4, and an increible team of front desk agents, and yoga and...
-
Night Auditor/front Desk Agent
5 days ago
Thunder Bay, Canada Best Western Plus Nor'Wester Hotel & Conference Centre Full timeWe are currently looking for a Part Time Night Auditor / Guest Services Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. This Part Time may lead to full time. Hotel Guest Services Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and...
-
Night Auditor/front Desk Agent
7 days ago
Thunder Bay, Canada Best Western Plus Nor'Wester Hotel & Conference Centre Full timeWe are currently looking for a Full Time Night Auditor / Guest Services Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Guest Services Agent responsibilities include running of all audit reports, registering guests, shuttling guests, keeping the lobby area, preparing the coffee table for early...
-
Front Desk Associate
3 days ago
Thunder Bay, Canada Travelodge by Wyndham Thunder Bay Full timeJob Title**:Front Desk Associate** Reports To**:Front Office Supervisor** Hotel**:Travelodge by Wyndham, Thunder Bay** Position**:Full Time Availablity (No Rescrticted Days)** A Front Desk Agent plays a crucial role in ensuring that customers receive excellent service during their stay at a property. Their primary responsibility is to facilitate a smooth...
-
Front Desk Associate
1 week ago
Thunder Bay, Canada Travelodge by Wyndham Thunder Bay Full timeJob Title**:Front Desk Associate** Reports To**:Front Office Supervisor** Hotel**:Travelodge by Wyndham, Thunder Bay** Position**:Full-Time Availability (No Rescrticted Days)** **Please read before applying**: This is a full-time position requiring open availability across weekdays, weekends, mornings, evenings, and holidays. If you are currently...
-
Front Desk Agent/night Auditor-weekends
2 weeks ago
North Bay, Canada Comfort Inn Airport Full timeThe Comfort Inn Airport is looking to fill a Night Audit/Front Desk Agent Position. Shifts are 2 nights a week 11pm-7am Friday and Saturday, and other shifts as needed. The Front Desk Agent is responsible for ensuring guest satisfaction by dealing with guests in a pleasant, courteous, and professional manner, answering any questions and following up on...