Payment Service Officer

2 days ago

Cornwall, Canada Service Canada Full time

or equivalent experience

**Employment Insurance Officer Specific Skills**:

- Monitor payments of benefits throughout duration of claim
- Ascertain facts on issues such as reason for loss of employment and availability for work

**Business Equipment and Computer Applications**:

- MS Excel
- MS Windows
- MS Word
- Database software
- MS Outlook

**Additional Skills**:

- Provide clients with information
- Manage difficult situations with customers

**Work Setting**:

- Information technology

**Specific Skills**:

- Analyze and interpret data

**Security and Safety**:

- Credit check
- Enhanced reliability security clearance

**Work Conditions and Physical Capabilities**:

- Fast-paced environment
- Work under pressure
- Attention to detail

**Work Location Information**:

- Urban area
- Various locations
- Relocation costs not covered by employer

**Personal Suitability**:

- Effective interpersonal skills
- Excellent oral communication
- Excellent written communication
- Client focus
- Judgement
- Values and ethics
- Organized

**Workplace information**:

- Remote work available

**Health benefits**:

- Health care plan
- Dental plan

**Long term benefits**:

- Pension plan
- Maternity and parental benefits

**Other benefits**:

- Learning/training paid by employer
- Paid time off (volunteering or personal days)

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