Bilingual Claims Service Specialist

We are seeking a talented individual to join our team at Victor. This role will be based in **Ottawa**, which would be a hybrid role that requires working at least three days a week in the office. We will also consider fully remote in **Montreal, Vancouver, or Toronto**.

As a **Bilingual Claims Service Specialist** In our Directors and Officers Department, you will work with legal counsel to develop and coordinate defense strategies to bring insurance claims to a prompt and final resolution

**We will count on you to**:

- Appoint, direct and work with external legal counsel across Canada and the United States to develop and coordinate defense litigation strategies for the prompt and final resolution of claims
- Review and assess new claims to determine coverage under the applicable insurance contract and take appropriate action
- Determine and report the liability and damages exposure of the insured in respect of a claim
- Coordinate and manage claim files including liaison with insureds, brokers, external counsel and internal clients
- Report to insurance company representatives
- Some travel may be required

**What you need to have**:

- Fluently bilingual in both official languages (French/English) is mandatory.
- 2+ years of work experience and/or educational background in legal, insurance, or claims adjusting.
- Strong analytical, problem-solving, and decision-making skills with high attention to detail.
- Excellent oral and written communication skills, along with exceptional customer service abilities.
- Demonstrated interpersonal skills to effectively function in team environments and build client relationships.
- Service-oriented professional with a positive attitude, strong organizational skills, and proficiency in MS Office.

**What makes you stand out**:

- Obtained a LL.B./J.D. or LL.L and have chosen to pursue a career outside the traditional practice of law
- A member in good standing with the Law Society of Ontario or another provincial equivalent and have chosen to pursue a career outside the traditional practice of law
- AMF Adjusters’ License in good standing

**Why join our team**:

- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

VictorCA

The applicable base salary range for this role is $56,000 to $124,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.