Technician Ii

1 week ago

Quebec City, Canada Beneva Full time

Job Posting Title:
Technician II - Customer Relations

Status:
Temporary (Fixed Term)

**Job Description**:
Comme technicien(-ne) - relation à la clientèle, votre rôle consistera à réaliser l’ensemble des tâches reliées au service à la clientèle en ce qui a trait à tous les produits et services offerts par la ligne d’affaires.

Vous vous réaliserez dans les fonctions suivantes:
- Recevoir les appels des clients, identifier le besoin, communiquer les informations et les explications relatives aux différents produits de la ligne d'affaires.- Répondre aux questions des clients concernant leur produit.- Renseigner les clients sur les différentes modalités et procédures à suivre dans des cas particuliers ou problématiques.- S'assurer de rencontrer les normes de productivité mínimale reliée à sa fonction.- Traiter en ligne les requêtes pouvant être répondues immédiatement et transmettre l'information nécessaire ou la demande aux départements concernés pour les traitements plus complexes touchant les produits.- S'assurer de transiger avec les personnes autorisées afin de protéger la confidentialité des renseignements personnels.- Effectuer différentes tâches administratives dans les systèmes informatiques spécifiques à la ligne d’affaires.- Proposer les produits ou services offerts par La Capitale groupe financier dans une perspective de ventes croisées (référencement).- Participer à la conservation des affaires et informer les clients des possibilités autres que l'annulation.- Rédiger et signer les lettres lorsqu'une réponse aux clients nécessite un écrit.

Vos talents et vos qualifications:
- DEC en technique en administration, option assurance ou l'équivalent.- Titre de FLMI, ALMI ou ACS un atout.- Minimum d’une année d’expérience dans un poste similaire en service à la clientèle.- Maîtrise de la langue française tant parlée qu’écrite.- Savoir gérer les priorités.- Être orienté vers le client.

Une carrière dans une entreprise où la collaboration et la diversité des expertises sont mises à l’avant-plan vous intéresse? Joignez-vous à notre grande équipe composée de plus de 5 000 employés bienveillants

LI-Hybrid

S1
- Purpose :_
- True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services._

Follow us on Instagram

  • Service Technician

    5 days ago

    Quebec City, Canada ConduitHR Full time

    BILINGUAL IN FRENCH/ENGLISH **Provided**: - **Company Car**: - **Company phone** As a qualified Service Technician you are responsible for service and maintenance of laundry and parking equipment within the QUEBEC region; successfully sustaining service levels and quality excellence to our customers and clients. **Responsibilities**: - Respond to...

  • Technicien D'assistance Informatique/ Desktop Support Technician

    2 days ago

    Quebec City, Canada NTT DATA Full time

    **Req ID**: 345364 We are currently seeking a Technicien D'assistance Informatique/ Desktop Support Technician to join our team in Quebec City, Quebec (CA-QC), Canada (CA). Nous sommes à la recherche d'un **technicien support informatique** pour notre équipe à **Quebec City, au Québec**. **Responsabilités** - Apporter de l'aide sur place pour...

  • Facility Attendant Ii

    2 weeks ago

    King City, Canada Township of King - King City, ON Full time

    Reporting to the Lead Hand - Facilities; Operator II - Facilities/Curling Ice Technician, Attendant III - Facilities, the Attendant II - Facilities is responsible for the following: - Maintain safe and tidy spaces, performing janitorial tasks, and ensuring equipment is setup, taken down and stored appropriately. - Maintain facility, grounds, equipment, and...

  • IT Support Technician

    1 day ago

    Quebec City, Canada Excelgens Inc Full time

    **Responsibilities** - Performs diagnostics and troubleshooting following standard procedures, quickly identifies the root-cause(s) of the issue(s), and replaces faulty components with mínimal customer and business disruption. - Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according...

  • (PTL Canada) Diesel Truck Technician Mechanic II

    6 days ago

    Quebec, Canada Penske Full time

    2824 Rue Einstein, Quebec, QC G1X 4B3Shift Premium: 2nd Shift ($3) 3rd Shift ($4) Weekend ($3)Position Summary:EXPERIENCED TRUCK MECHANICu2019S APPRENTICE LOOKING FOR A BETTER OPPORTUNITY? Penske is the right Company to enhance your current skillset and provide you with the support you need to succeed!!We have industry leading trucks, technology, tools, and...

  • High-Band Systems Support Technician

    1 week ago

    City Of Langley, Canada TechINT Full time

    A technology solutions firm in Langley is seeking an entry-level High Band Systems Support Technician. The role requires managing high band systems and providing engineering support. Ideal candidates will hold an Associates’ Degree in a technical field, possess certifications including IAT Level II, and have relevant cyber security experience. The position...

  • Technicien D'assistance Informatique/ Desktop Support Technician

    4 weeks ago

    Quebec, Canada NTT DATA, Inc. Full time

    Company: NTT DATA Services NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Quebec City, QC. The Field tech Analyst will provide...

  • Technicien D'assistance Informatique/ Desktop Support Technician

    1 week ago

    Quebec, Canada NTT DATA, Inc. Full time

    Company: NTT DATA Services NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Quebec City, QC. The Field tech Analyst will provide...

  • (PTL Canada) Diesel Truck Technician Mechanic III

    6 days ago

    Quebec, Canada Penske Full time

    2824 Rue Einstein, Quebec, QC G1X 4B32nd Shift ($3) 3rd Shift ($4) Weekend ($3)Position Summary:STARTING YOUR CAREER AS A TRUCK TECHNICIAN? This is a great entry level position to start your career as a diesel truck mechanic, learn from the best and move ahead.We have industry leading trucks, technology, tools, and experts in the vehicle maintenance industry...

  • Field Service Technician Ii

    1 week ago

    Quebec City, Canada TekWisen Software Pvt. Ltd Full time

    Job Description: - Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. - Supports and maintains user account information including rights, security and systems groups. - Trains employees, identifies, analyzes, and repairs product...