Field Technician

13 hours ago

Montréal, Canada Focal Systems Full time

**Company Description**
Focal Systems is the industry leader in retail AI solutions. We are a Silicon Valley-based startup that has more than doubled in size every year since our founding. Our mission is to automate and optimize brick and mortar retail using deep learning computer vision. Focal has been deployed at scale with the top retailers in the world. We are looking for smart, creative, and passionate people who love to learn, enjoy thinking critically, share our values, and want to build a great and enduring company.

We have built the next-generation operating system for brick & mortar retail. This OS leverages shelf-mounted cameras that constantly measure the state of the retailers’ shelves and use that information to order quicker and smarter, planogram better, and schedule, direct, train and manage their staff. We have proven this with major retailers around the world.

We are currently expanding our operations throughout Canada. We are looking for a Field Technician / Team Lead who can lead and champion deployments for our first customers in your area. This role will have overall accountability for the successful deployment, maintenance, and adoption of our system. This is a part-time position working flex hours with a path to a full-time position.

**Responsibilities**
Overall accountability for deployment, training, and customer success
Supervision of Field Technicians and contractors
Troubleshooting and quality control
Onboarding/scanning products into the system
Routine stops at our client locations for battery swaps and diagnostics
Onsite and offsite maintenance
Learn to build devices and deploy them
Dynamic oversight of services and operations
Serve as a primary point of contact reporting anything relevant in the field back to our Product Team

**Requirements**:
1+ years experience as a Field Service Technician
Proven team lead or supervisory experience
Organized, detail-oriented, dependable, and self-sufficient
Strong customer service orientation
Interested in technology
Thrive in a fast-paced environment
Flexible with your schedule, including nights and weekends
Must have a valid driver's license and ownership of a reliable vehicle
Must have a working smartphone (Android or iPhone)

**Why Focal Systems**:

- Strong Mission and Values_
We are a tightly-knit team with an ambitious mission and a strong set of core values, which define our approach to business and have successfully guided us since inception.
- Exceptional Team_
We are a team of hard-working, fun-loving professionals from some of the most eminent universities, research labs, and tech companies of our time. We pride ourselves on recruiting exceptional individuals to help us redefine the state-of-the-art.
- Outstanding Partners_
We work with 10+ of the largest retailers in the world and have a world-class roster of investors, advisors and partners to support & advise us in our endeavors.

**Benefits**
Paid Time Off & Sick Time

**Job Types**: Full-time, Part-time, Temporary, Permanent

Pay: $24.00 per hour

Schedule:

- 8 hour shift

Expected start date: 2021-09-14

  • Field Service Technician

    14 hours ago

    Montréal, Canada IT Unlock Consulting Full time

    We are looking for a Field Service Technician with 3 years of experience with PC skills, troubleshooting, basic knowledge of networking, hardware, operating system and basic knowledge of electronics skills like working with ATMs is a plus. **Salary**: $45,000.00-$65,000.00 per year Schedule: - 8 hour shift - Monday to Friday Ability to...

  • Field Technician

    7 days ago

    Montréal, Canada Alithya Full time

    **Field Technician** **:montreal **Montreal, Quebec, Canada****: Do you want to experience the essence of a large organization in a company with a personal touch? Come and work with us! We are looking for creative, innovative, and collaborative people like you to join our team. At the heart of Alithya’s values is the well-being of our employees and their...

  • IT Field Technician

    7 days ago

    Montréal, Canada Computer Task Group, Inc Full time

    Description: CTG is seeking to fill an **IT** **Field Technician **opening for our client in Montreal, Quebec. **Location**: Montreal **Duration**: 6 months **Description**: **IT Field Technician must have reliable transportation and will be required to travel to stores throughout all of Quebec.** - We are seeking a dedicated and knowledgeable Technology...

  • Field Service Technician 2

    13 hours ago

    Montréal, Canada Burroughs, Inc. Full time

    **Job Summary**: - The Field Service Technician installs, maintains and services company and/or multi-vendor equipment at customer locations in response to assigned service calls within established service level agreement timeframes. - Demonstrates intermediate customer service communications skills to maintain positive customer relations (internal and...

  • IT Field Technician

    2 days ago

    Montréal, Canada Société Terminaux Montréal Gateway Full time

    **IT Field Technician** Montreal Gateway Terminals is one of the leading port operators in Montreal, playing a crucial role in international trade logistics. We specialize in maritime container handling operations, encompassing efficient loading and unloading of goods to and from ships, trains, and trucks. By choosing MGT as your employer, you will join a...

  • Field Service Technician CNC

    7 days ago

    Montréal, Canada mackinnonandpartner Full time

    **Position**: Field Service Technician Location: Montreal QC Fulltime The Field Services test & repair technician position is responsible for managing the testing, set up, troubleshooting, and maintenance of the product and equipment as well as all recording results. **ESSENTIAL FUNCTIONS**: - Test products for functionality or quality, tensile,...

  • Field Service Technician

    1 week ago

    Montréal, Canada NCR Full time

    À propos de NCR NCR Corporation (NYSE : NCR) est un chef de file dans la transformation, la connexion et l’exploitation de plateformes technologiques pour les services bancaires autogérés, les magasins et les restaurants. NCR a son siège social à Atlanta, en Géorgie, et emploie 38 000 personnes mondialement. NCR est une marque de commerce de NCR...

  • Bilingual Field Technician

    2 days ago

    Montréal, Canada CashTech Currency Products Full time

    **JOB PURPOSE**: The Field Service Technician is a member of our CashTech Team responsible for equipment deployments, installation, and on-going services. A Field Service Technician is a front-line representative for CashTech and responsible to provide professional and courteous customer service with quality workmanship. If you are a quality conscious team...

  • Field Service Technician

    4 days ago

    Montréal, Canada Powell Full time

    As a top player in Switchgear and E-house Manufacturing and field servicing, a career with us will challenge you to solve some very tough problems. You will be rewarded with growth, personal development & industry expertise. At Powell, we provide a comprehensive salary package, RRSP matching, extensive benefits and job training all within a professional &...

  • Field Service Technician

    2 weeks ago

    Montréal, Canada Trumpf Full time

    How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the...