Collision Centre Customer Service Representative

7 days ago

Kitchener, Canada Heffner Toyota Ltd Full time

**Collision Center Customer Service Representative (CSR)**

The CSR is the first impression that customers and other visitors have when they walk into or call Heffner Collision Center. This person is responsible for creating a front office atmosphere that fosters a high level of service. He/she is the main point of contact for customers and potential customers; and assists the Manager. He/she should possess a cheerful character and a helpful, polite and courteous attitude towards customers. The CSR must be well-groomed and dress appropriately, have keyboarding skills, a good work attitude and foster a positive team spirit both within the department as well as between the other departments in support with the overall philosophy of the company and fellow employees.

**PREFERRANCE WILL BE GIVEN TO AN EXPERIENCED CANDIDATE (COLLISION INDUSTRY)**

**In addition to a very competitive wage structure, we offer**
- a comprehensive Health & Benefit plan,
- access to an onsite company gym,
- an excellent company profit sharing program

**This position is responsible for**:

- Creating a front office atmosphere that fosters a high level of service.
- Being the point of contact for customers and potential customers;
- Be a cheerful character
- Have excellent customer oriented and communication skills.
- Have a helpful, polite and courteous attitude towards customers.
- Be well-groomed and dress appropriately,
- Have keyboarding skills,
- Have a good work attitude
- Foster a positive team spirit both within the department as well as between the other departments in support with the overall philosophy of the company and fellow employees.

Heffner Toyota is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$45,000.00 per year

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Profit sharing
- Store discount
- Vision care
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer Service: 1 year (preferred)

Licence/Certification:

- Canadian Residency or Valid Canadian Work Permit (required)

Work Location: In person

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