Quality Technician

At Bath Fitter, we offer a committed culture, a collaborative environment focused on mutual aid, autonomy and innovation. We are one of the best places to work, it’s certified For more than 35 years, Bath Fitter has perfected its process to meet the needs of its customers. Our showers and bathtubs are made of glossy acrylic and can be installed in one day.

You consider yourself an expert in technical consulting in the integration and development of new concepts, processes or products in a business? You like developing strong relationships with various clienteles and assisting them on a daily basis? You want to join a high-performance, caring team where you can contribute to the success of the team and the company?

If so, your expertise interests us We are currently looking for a Quality Technician (process and development) who will be responsible for advising and assisting in the integration and development of new concepts, processes, tools, devices and products at Bath Fitter.

**In summary, what does the role consist of?**

The Quality Technician will position himself or herself as an expert advisor by helping to integrate and develop new ideas, methods, tools, equipment and products at Bath Fitter. Using his/her expertise, the technician will answer customer questions and create documentation to support the company's existing products. He/she will also be in charge of participating in the certification process of our products, then informing the various stakeholders about the new products by giving them demonstrations.

**Why join the Bath Fitter's team?**
- Flexible hours ;
- Group insurance upon hiring, because your health is important to us;
- Health expense management account to save on your health care;
- Retirement plan with employer contribution;
- Gym at the St-Eustache Head Office;
- Bistro offering succulent meals for less than 5$;
- Employee discounts & corporate discounts;
- Holidays, mobile days;
- Equipment provided;
- Perfect your expertise on both the Canadian and American markets;
- Employee Assistance Program;
- Opportunity for advancement and professional development;
- Social club;
- Several other benefits to discover by joining the Bath Fitter's team.

**What is the ideal profile for this position?**
- Hold a college or university degree in a related field;
- Around 3 years of experience in a similar role;
- Experience in a manufacturing environment;
- Ability to develop technical documents and present them;
- Ability to work with manual tools (saw, drill and others);
- Bilingualism, French and English;
- Must be able to travel within the United States and other countries (5-10%)

**As a Quality Technician (process and development), your responsibilities will be**:

- Receive and evaluate requests for new products and issue technical recommendations on their development;
- Communicate directly with franchisees to obtain technical details regarding product requests or to answer their technical questions;
- Develop, document and carry out test protocols to evaluate products;
- Develop presentations or information documents and demonstrate new products and their technical information to stakeholders;
- Collaborate in the mold development and approval process;
- Ensure that current processes are kept up to date then create or adapt processes according to the evolution of our practices;
- Create, modify, manage and publish information on the dimensions of different products;
- Contribute to the product certification process and possibly be called upon to create the display and install the products.

We believe that life is too short not to be passionate about what you do every day. Please note that we are first of all looking for an authentic person to help us achieve our mission.

**We look forward to meeting you.**

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person