Learning & Development Manager

**Learning & Development Manager**

**Location**: Ottawa, ON (**On-Site**)
**Status**: Full-Time, Permanent
**Estimated Salary Range**: $65,000 - $85,000 per year*
**Industry**: Healthcare / Long-Term Care

**Make a Meaningful Difference. Build a Culture of Learning.**

Hillel Lodge is a mission-driven, accredited long-term care home in Ottawa that provides compassionate, person-centred care rooted in dignity and respect.

We’re seeking a **Learning & Development Manager** who is passionate about education, compliance, and culture. This is a unique **on-site leadership role** — ideal for someone who thrives on collaboration, visibility, and direct engagement with staff across all departments.

If you’re an experienced learning professional who loves designing programs that make a real difference, this is your opportunity to help shape the next chapter of staff development and excellence at Hillel Lodge.

**About the Role**

Reporting to the Director of Human Resources, the Learning & Development Manager leads the planning, design, and delivery of learning programs that build capability, ensure compliance, and strengthen engagement across the organization.

A key responsibility will be managing the educational components of the **Hillel Lodge Academy**, a major initiative dedicated to staff development, leadership growth, and culture transformation. You’ll also develop and sustain education systems that ensure **regulatory and accreditation compliance** — a cornerstone of this role.

**Please note**: This is a **100% on-site role** based at Hillel Lodge in Ottawa. Presence in the workplace is essential for supporting front-line learning, collaboration, and coaching.

**What You’ll Do**
- Lead the design and delivery of the **Hillel Lodge Academy’s** educational programs.
- Develop and maintain mandatory and compliance-based training programs to meet legislative, regulatory, and accreditation requirements (FLTCA, MLTC, CARF, AODA).
- Create engaging, blended learning content using adult-learning principles and innovative design techniques.
- Facilitate in-person training sessions and provide hands-on coaching across departments.
- Partner with managers and directors to assess learning needs, set priorities, and support implementation of new practices.
- Manage the Learning Management System (LMS) and ensure accurate tracking and reporting of all training activities.
- Measure the impact of learning initiatives and continuously improve delivery and outcomes.
- Reinforce Hillel Lodge’s core values and person-centred culture through meaningful learning experiences.

**About You**

You’re a skilled learning professional who combines creativity with structure. You’re energized by working **in person** with staff, understanding their needs, and building learning that makes a lasting difference.

You can balance stakeholder demands with organizational priorities and are confident navigating the realities of a compliance-driven environment.

**Qualifications**
- Degree in Adult Education, Human Resources, or a related discipline.
- 5-7 years of progressive experience in Learning & Development, ideally in healthcare, long-term care, or other regulated settings.
- Proven skill in instructional design, facilitation, and compliance-based learning.
- Proficiency with LMS administration, Microsoft 365, and e-learning tools such as Articulate or Canva.
- Excellent interpersonal, communication, and consultative skills.
- CTDP, CPLP, or Prosci certification is an asset.

**What We Offer**
- Robust paid time off, including vacation, statutory holidays, and additional personal and cultural observances.
- Opportunity to shape and lead organization-wide learning initiatives.
- A close-knit, values-driven workplace where teamwork and respect are at the core of everything we do.
- Leadership support and opportunities for ongoing professional development.
- Competitive salary and stable employment in a respected healthcare organization.

**ABOUT HILLEL LODGE**

Located in the West End of Ottawa, Hillel Lodge has served as a home for individuals in need of long-term personal care since it officially opened its doors in 1965. With a current complement of 121 beds and housed within a thriving 13-acre Jewish Community Campus, we provide a wide range of programming and events to meet the diverse needs of our residents, their families, and the larger community that we serve.

**Our Mission**:Our mission is to provide compassionate long-term care that empowers residents to lead full and engaged lives in a welcoming Jewish environment.

**Our Vision**:The Lodge will strive to be at the forefront of person-centered long-term care.

**Our values**:

- Compassion and Caring
- Dignity and Respect
- Collaboration and Teamwork
- Excellence and Innovation
- Integrity and Accountability

**Diversity, Equity, Inclusion & Accessibility (DEI&A)**

**Compliance Requirements**
- Provide a clear Vulnerable Sector Police Check.
- Submit proof of a current