Excluded Manager

**AVI HEALTH & COMMUNITY SERVICES (AVI)**is a multi-disciplinary community-based organisation providing HIV, hepatitis C and harm reduction services out of 5 locations across Vancouver Island. AVI provides services to people living with HIV and hepatitis C and harm reduction clients. We take evidence-based action to prevent infection, provide support, and reduce stigma. We work within a social justice and health promotion framework to ensure equity and access to services for all.

**PURPOSE OF POSTING**

This posting is to establish a pool of pre-qualified applicants to fill vacancies of excluded manager roles in the future. Vacancies filled through this inventory could be temporary, ending on return of incumbent, or ongoing roles.

To become a member of this pool, applicants must meet the posted job requirements and successfully complete the screening process. Once you become a member of the pool, you may be offered the opportunity to interview for positions as vacancies arise.

**JOB SUMMARY**

With the support of the Program Director, the **Excluded Manager** provides support and supervision of staff and the daily administration and operations of harm reduction, health promotion, and/or crisis response teams. The **Excluded Manager** has a strong relational practice of leadership based in the principles of harm reduction, community care and solidarity.

**KEY DUTIES AND RESPONSIBILITIES**

**1. Leadership and Team Management**:

- Provides strong leadership and direction to team members and contributes to mentorship and modeling of practice including conflict resolution.
- Engages with staff to establish empathetic supervisory relationships that are grounded in trauma informed practice, the principles of harm reduction, and mutually defined boundaries.
- Fosters a team culture that values diversity, inclusivity, and collaboration.
- Manages staff recruitment, interviewing and hiring, work assignments, orientation, training, performance supervision, and discipline according to work rules, regulations, and collective agreement.
- Monitors and responds to performance concerns including gathering information, tracking documentation, and making decisions around disciplinary processes, when necessary.
- Conducts performance evaluations and professional development activities that support the growth and well-being of team members and of the program.
- Conducts regular team meetings, 1-on-1 check ins, and facilitates trainings to support collaboration, growth, and the wellbeing of staff.
- Provide one week of on-call manager coverage every 5 weeks

**2. Program Oversight and Development**
- Ensures that programs are operating in alignment with AVI’s principles of social justice, trauma-informed care, and cultural humility.
- Provides direct support to program participants alongside staff members and engages with participants to ensure community involvement in service design, implementation, delivery, and evaluation.
- Works with leadership team members to identify and respond to staff needs, participant concerns, and issues related to programming and occupational health and safety.
- Develops, implements, and maintains administrative and operational policies and procedures.
- Reviews and authorizes credit card expenses, petty cash, and monitors expenditures related to program budget.
- Prepares statistical and program information narratives for reporting to funders
- Approves significant leaves and payroll expenditures and provides ComVida oversight and manages the scheduling of those they directly manage.
- Develops and maintains collaborative relationships with community partners and service providers
- Other duties as assigned.

**QUALIFICATIONS**

3-5 years demonstrated leadership experience including the following:

- supervision of a diverse staff team, preferably within a non-profit or community-based organization.
- delivering/managing programming and services directly with program participants with a harm reduction lens.
- Leading critical incident debriefs.
- Experience and understanding of union dynamics in the workplace.

Education and Training:

- University degree in Health or Social Services, (Public Health, Social Work etc.) **or**equivalent combination of education and experience.
- Relevant training/experience in anti-racism and a strong analysis of colonialism and the ways in which historical and ongoing colonization impacts Indigenous People
- Experience managing hostile interactions, utilizing non-violent communication, and diffusing techniques.
- First Aid training and experience responding to critical incidents including overdose/toxic drug poisoning.
- Knowledge and working relationships with local service care providers including housing, income and food security supports that may benefit persons served.
- Strong knowledge of substance use disorder and opiate agonist treatment options.
- Excellent communications skills including in-person and via technology (ie video calls, Word, Excel,